Mid Level Support Engineer (mfd)
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
At Flix we offer a dynamic work environment with competitive pay strong growth opportunities and a tech-driven approach to making travel more accessible sustainable and affordable.
Our IT Infrastructure Support Team (as part of our Foundation Division) provides Flix with a wide range of services around the globe. The most important services are fully owned and managed by the team and include the employee device lifecycle based on Microsoft Intune/Autopilot our Atlassian cloud environment for product and project management and technical event support. We are the first point of contact for all IT infrastructure-related requests and reliably enable our employees through service desk or on-site support.
About the Role
- Together with your team you own services like Office 365 hardware provisioning global video conferencing device and asset management
- Proactively look for IT related business improvements and drive innovationin our flix internal infrastrucure systems
- Continuously learn from our tech community and improve our internal IT infrastructure
- You manage solve or dispatch incoming 1st 2nd and 3rd level support requests in our ticketing system together with your international support team
- You train and consult our employees regarding usage of our global IT infrastructure and application platform
About You
- Proficiency in supporting Office 365 products especially MS Teams Outlook OneDrive
- Experience in Microsoft Cloud Services (Endpoint Manager AAD Autopilot)
- Experience or high interest in scripting for task automation(e.g. PowerShell)
- Fun working in an international diverse dynamic flexible and enthusiastic working environment
- Experience working in agile and self-organized teams
- Proficient in effective communication with the ability to articulate complex technical information clearly and concisely to diverse audiences
- Result-driven and value-oriented
- Fluent in English
- Experience in 1st 2nd and 3rd level IT support in a ticketing system
What We Offer
- Travel perks: 12 free Flix vouchers 12 discount vouchers for friends & family.
- Work from (M)Anywhere: Depending on your role work from another location for up to 60 days per year.
- Hybrid work model: We are an office-first company but we offer flexibility to balance work and life.
- Wellbeing support: Access confidential 1:1 counselling courses and stress management for yourself and up to four family members.
- Learning & Development: Take advantage of language classes training courses and expert-led sessions to grow your skills.
- Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career.
To view more local benefits specific to each office location please check out this link:Locations - Flix Career
Why Join Flix
At Flix youll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative make an impact and shape your own career path.
As we continue to expand across the globe you can make a real difference in how we work.
If youre ready to grow and lead your journey Flix is the place for you!
Required Experience:
Manager
Key Skills
- Laboratory Experience
- Vendor Management
- Design Controls
- C/C++
- FDA Regulations
- Intellectual Property Law
- ISO 13485
- Research Experience
- SolidWorks
- Research & Development
- Internet Of Things
- Product Development
About Company
Join Flix for a tech-driven, international career with a focus on sustainability, teamwork, and personal growth.
