The location managers primary role is to create a retail/medical environment that is professional fun educational and provides a consistent standard of customer care. Key results area include but are not limited to:
- Ensure compliance with all company policies procedures and best practices.
- Supervise professional staff and optical staff of the practice which includes knowing every aspect of check-in check-out pretest selling/dispensing glasses selling/dispensing contacts and glasses adjustments.
- Be a back-up employee to every position in the office and fill-in where needed to maximize the flow of the office.
- Hold weekly staff meetings.
- Meet with the doctors weekly to determine what systems are working which are not and how improvements can be made to improve patient care.
- Ensure boards are filled with necessary products in every price point.
- Administrative duties include staff schedules approving time sheets and PTO requests and calculating commissions.
- Coach develop and mentor current and new employees with quarterly meetings and setting SMART goals.
- Delegate duties to all staff to ensure productivity
- Act as a liaison between the office and regional billing department to minimize billing errors.
- Troubleshoot patient complaints.
Requirements:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is an exempt salaried position.
Benefits Include:
- Generous paid time off including up to 3 weeks of PTO in the first year 6 paid holidays and 1 floating holiday per year
- Employee Stock Ownership Program (ESOP) and 401k
- Medical Insurance including up to a $500 employer contribution to your HSA
- Dental Insurance
- Company-paid life insurance with supplemental insurance available
- Long-term and short-term disability insurance
- Free eye exam and glasses
Required Experience:
Manager
The location managers primary role is to create a retail/medical environment that is professional fun educational and provides a consistent standard of customer care. Key results area include but are not limited to:Ensure compliance with all company policies procedures and best practices.Supervise p...
The location managers primary role is to create a retail/medical environment that is professional fun educational and provides a consistent standard of customer care. Key results area include but are not limited to:
- Ensure compliance with all company policies procedures and best practices.
- Supervise professional staff and optical staff of the practice which includes knowing every aspect of check-in check-out pretest selling/dispensing glasses selling/dispensing contacts and glasses adjustments.
- Be a back-up employee to every position in the office and fill-in where needed to maximize the flow of the office.
- Hold weekly staff meetings.
- Meet with the doctors weekly to determine what systems are working which are not and how improvements can be made to improve patient care.
- Ensure boards are filled with necessary products in every price point.
- Administrative duties include staff schedules approving time sheets and PTO requests and calculating commissions.
- Coach develop and mentor current and new employees with quarterly meetings and setting SMART goals.
- Delegate duties to all staff to ensure productivity
- Act as a liaison between the office and regional billing department to minimize billing errors.
- Troubleshoot patient complaints.
Requirements:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is an exempt salaried position.
Benefits Include:
- Generous paid time off including up to 3 weeks of PTO in the first year 6 paid holidays and 1 floating holiday per year
- Employee Stock Ownership Program (ESOP) and 401k
- Medical Insurance including up to a $500 employer contribution to your HSA
- Dental Insurance
- Company-paid life insurance with supplemental insurance available
- Long-term and short-term disability insurance
- Free eye exam and glasses
Required Experience:
Manager
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