Principal Managing Partner French & Italian Speaking

Paris - France

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Your work days are brighter here.

Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

The Principal Managing Partner is a trusted advisor and executive liaison dedicated to cultivating deep and long term relationships with Workdays most strategic clients.

This role orchestrates a unified cross-functional approach to deliver outstanding differentiated customer experiences and ensure long-term partnership success

About the Role

The individual will lead and coordinate Workdays efforts across all lines of business (Sales Pre-Sales Services Marketing Product Management) orchestrating all Workday parties around a single clearly articulated three-year account/opportunity strategy

To achieve success this professional will ensure three critical elements are in place:

A customer validated multi-year engagement roadmap Account & Opportunity Strategy Annual Plan

This person will assist in all phases of the life cycle (pre-sales initial deployment and production) executing against the agreed governance model which includes assigned Executive Sponsors at each phase.

What Youll Be Doing

Nurture C-level Relationships: Foster strong authentic connections with key C-level executives understanding their strategic vision and encouraging trust.
Champion Customer Success: Serve as the primary advocate for customer needs proactively identifying and addressing challenges to ensure their success.
Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workdays value proposition.
Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales Services Product and Marketing ensuring flawless communication and a cohesive customer experience.
Facilitate Executive Engagement: Arrange and participate in executive-level interactions encouraging open dialogue and strategic alignment.
Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the clients evolving needs and showcasing Workdays solutions.
Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workdays product roadmap.
Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements ensuring high-quality service delivery and customer happiness.

Key Objectives

Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts.
Craft and implement strategic roadmaps that drive customer success and Workday growth.
Foster a culture of proactive customer advocacy and outstanding service delivery.
Expand Workdays footprint within accounts through strategic upsell and cross-sell opportunities.
Position Workday as a trusted strategic partner and innovation collaborator.
Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan
Engage the appropriate workmates to support account planning and feature adoption strategies

About You

Basic Qualifications

8 years experience of large account management leading both account and delivery teams for software vendors or global SIs.
5 years of experience in consulting or professional services preferably with enterprise software solutions.
Proven track record of building and maintaining strong C-level relationships.

Other Qualifications

Demonstrated success in driving customer happiness and achieving revenue growth.
Ability to articulate sophisticated ideas clearly and persuasively.
Ability to handle / prioritise multiple customer demands balancing customer happiness with revenue and profitability targets
Leadership abilities to empower and coordinate a matrixed team of individuals at multiple levels within an organisation
Experience implementing Workday is preferable.
Fluency in French and Italian is essential

Pursuant to applicable Fair Chance law Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles If so ask your connection at Workday about our Employee Referral process!

Required Experience:

Staff IC

Your work days are brighter here.Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on w...