UX Research Lead

Chicago, IL - USA

Monthly Salary: $ 118900 - 169000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Summary

The UX Research Lead is a hands-on individual who leads and executes discovery definition and validation efforts across product initiatives. This role is responsible for planning and conducting research activities leading discovery workshops producing core discovery artifacts and running user testing to validate product direction and usability. The UX Research Lead partners closely with Product Engineering and Design to ensure user insights meaningfully inform prioritization and delivery.

Duties and Responsibilities

Define and conduct user interviews contextual inquiries and observational research to understand current workflows pain points and constraints
Lead one or more discovery and definition workshops through research preparation documentation synthesis and follow-up
Own documentation of current-state journeys that capture how users accomplish tasks across systems and touchpoints
Maintain and contribute to discovery artifacts including pain point logs personas and workshop summaries
Assist in developing future-state journeys user flows and early art-of-the-possible concepts in collaboration with UX and Product
Plan and conduct usability testing and concept validation sessions to evaluate product direction
Execute test scripts facilitate testing sessions and document findings
Synthesize user testing results into clear insights and actionable recommendations
Partner with Product Management Engineering and Design to ensure research findings inform iteration and prioritization
Maintain organized research documentation to support traceability and reuse of insights

Salaries vary by location and are based on numerous factors including but not limited to the relevant market skills experience and education of the selected candidate. If an estimated salary range for this role is available it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Salary Range

$118900 - $169000 if located in Illinois

Qualifications

To perform this job successfully an individual must be able to perform the duties above satisfactorily and meet the requirements below. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions of the job. For accommodations please email (current employees should contact Human Resources).

Education and/or Experience:
Required:

Bachelors degree in Human-Computer Interaction Psychology Design Research or a related field or equivalent professional experience
A minimum 4 years of experience in UX research or related roles
Demonstrated ability to transform ambiguity into meaningful insights
Experience conducting qualitative research and usability testing
Strong analytical and synthesis skills
Demonstrated ability to plan and run stakeholder workshops
Experience with enterprise level applications
Experience using research and collaboration tools such as Figma Miro or similar

Preferred:

Background in or exposure to professional services industries (legal financial consulting etc.).

Other Skills and Abilities:

The following will also be required of the successful candidate:

Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities

Sidley Austin LLP is an Equal Opportunity Employer

#LI-Hybrid

#LI-OE1

SummaryThe UX Research Lead is a hands-on individual who leads and executes discovery definition and validation efforts across product initiatives. This role is responsible for planning and conducting research activities leading discovery workshops producing core discovery artifacts and running user...