Debit Disputes Specialist I
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Job Location:
Little Rock, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.
Essential Duties and Responsibilities
Acts as a first-line resource for problem solving regarding all deposit operational issues.
Operates equipment to receive and transfer funds.
Receives verifies processes and distributes incoming transfers according to established procedures.
Balances deposit general ledger applications.
Reports back up withholdings as required.
Responsible for processing levies garnishments and/or bankruptcy requests including all communication documentation and reporting.
Verifies and removes deposit exceptions.
Performs new account and file maintenance verification.
Maintains detailed records on all work responsibilities as required.
Ensures all departmental documents and activities are performed in compliance with applicable laws regulations policies and procedures as applicable to this position including completion of required compliance training.
Performs other duties and responsibilities as assigned.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required.
Skills
Ability to perform tasks quickly and accurately.
Ability to operate in a team environment to accomplish shared goals.
Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form.
Ability to read and interpret documents such as procedures manuals general business correspondence and/or journals or government regulations.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers clients and other employees in the organization.
Ability to maintain effective interpersonal relationships with management and team members.
Ability to prioritize multiple demands in a high pressure environment while maintaining professional demeanor.
Education and/or Experience
High school diploma or its equivalent is required and
Two years of related experience required; banking operations and/or customer service experience preferred.
Computer Skills
MS Office programs
Other Qualifications (including physical requirements)
Proficiency of the Navigator system and electronic communications.
Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a persons race color religion sex ancestry sexual orientation gender identity national origin covered veterans military status physical or mental disability or any other legally protected classifications.
Required Experience:
IC
Key Skills
About Company
For more than 100 years, Simmons Bank has worked hard to help make our customers’ dreams come true - like buying a home, starting a business or simply having the ability to manage your money safely and securely, anywhere you happen to be.
