Senior Building Manager

When you join Hines you will work alongside innovative leaders who set the standards responsible for our reputation as an industry leader today and youll be a part of shaping our future in the years to come.

Helix - A Hines Company

Helix is a specialist property management company established in 1996. We are focused on building long-lasting and transparent client and occupier relationships. We manage a nationwide portfolio of over 200 properties totalling around 7.5 million . and comprising all commercial asset classes. Our whole business including the accounts team is under one roof with all staff based in the same Central London office. For further information please visit Helixs website: .

We are a highly experienced property management team providing comprehensive turn-key property solutions to owner-occupiers private individuals banks fund corporate recovery advisors and small to medium-sized property businesses.

The role will commence at the end of March 2026. The Senior Building Manager will be responsible for all aspects of the day-to-day management and of first-class service delivery of cleaning security reception postal services service desk IT services telephone and administration. This individual will also support the Facilities Manager and Surveyors whenever necessary.

Located in the heart of Victoria the building will deliver prime Central London office accommodation leased to high end occupiers throughout. We are looking for someone with a track record of delivering prime Central London building management a passion for customer service and commitment to creating a workplace where everyone can thrive. You will drive service excellence cultivate client relationships and champion a culture of collaboration and innovation Responsibilities include but are not limited to:

• Maintain and manage the clients property in a cost-efficient manner.
• Deliver on the day-to-day management of the property build on the existing relationships and develop strategies to help exceed the occupiers expectations in terms of service delivery.
• To regularly liaise with occupiers and be the principal point of contact for advice and guidance
• Protect the interests of the client / Helix as their representative and conduct any always facilities/building related business in a professional and business-like manner.
• Total familiarisation with all layouts and systems for the building.
• Liaise with the Facilities Manager to ensure compliance with all H&S regulations and legal requirements at the building.
• Supervise staff based on site. Ensure that staffing levels are adequate and provision is made for emergency and out of hours cover.
• Always maintain the highest standards of professionalism and Facilities and Property Management.
• Ensure compliance with all H&S regulations and legal requirements at the building.
• Administration to adhere to Helix Safety Health & Environmental (SHE) policies and any operational procedures.
• Act within the authority delegated by Helix.
• As requested any other duties necessary in the interest of the smooth and efficient running of the building.
• Ensure all duties and responsibilities are executed to the industrys Best Practice Standards and best practice at all times.
• To be available out of normal working hours and at short notice if the needs of the building so require.

Minimum Requirements include:

• Proven direct management of a high quality multi-let office building or estate
• Experience of liaising with clients tenants consultants and local authorities
• Knowledge of current Health & Safety legislation
• IOSH
• Good knowledge of buildings maintenance (including M&E) and service charge budgets.
• NEBOSH
• Similar experience within a competitor company
• Good understanding of commercial leases / service charges
• Membership of a professional body (i.e. BIFM / IFMA)
• Strong communication skills both verbal and written
• Good numerical skills including computer literacy (Excel Word MS Outlook)
• Ability to work alone or as part of a team
• High level of organisational and administrative skills
• Proven track record in managing staff/contractors
• Able to use initiative and take responsibility

At Hines we strive for excellence as a leading global real estate investment manager driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living office retail mixed-use logistics and life science projects all designed to enhance value connection and inspiration. Our strategic approach integrates local expertise with global knowledge taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices we recognize that the true driving force behind Hines success is our 5000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people offering comprehensive training competitive compensation robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team we cultivate an inclusive environment where everyone including our clients can thrive.

Hines is proud to be named to Fast Companys prestigious annual list of the Worlds Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.