Account Manager USA (mwd) for digital solutions in the industrial environment Full remote
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Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
findIQ...
... is an early-stage product-driven company where decisions are made quickly and ownership is real. Youll partner closely with a thoughtful structured and deeply involved leader who values preparation clear reasoning and accountability - while giving you the autonomy to operate like a founder within your accounts.
First U.S. Hire Industrial Manufacturing & AI
This is a rare opportunity to help build something from the ground up.
As the first Account Manager in the U.S. at findIQ you wont just manage accounts - youll define how customer relationships are built scaled and measured in a new market. Youll work with industrial manufacturing customers who are adopting AI to improve production quality and operational decision-making and youll play a direct role in shaping how findIQ shows up in the U.S.
What awaits you
- Own the full customer lifecycle for U.S.-based industrial manufacturing accounts
- Serve as the primary strategic partner to customers building trust from first deployment onward
- Translate complex manufacturing processes into clear value-driven AI use cases
- Establish repeatable account management and customer success processes for the U.S. market
- Lead onboarding adoption business reviews and renewal conversations
- Act as the voice of U.S. customers internally influencing product priorities and roadmap decisions
- Identify expansion opportunities while managing risks proactively in an early-stage environment
Your mission
- Youll be the first Account Manager in the U.S. with a blank canvas to build and improve
- Youll help establish findiqscustomer playbook best practices and success metrics
- Youll work with industrial manufacturing leaders solving real high-impact operational problems
- Youll represent an applied AI product that delivers measurable value not experimentation for its own sake
- Youll have direct access to leadership and product with real influence on company direction
- Youll thrive in a low-bureaucracy high-ownership early-stage environment
What we expect
- Experience working with industrial manufacturing customers ideally in operations production quality or process-focused environments
- Background in Account Management Customer Success or solution-oriented roles within SaaS industrial tech or AI products
- Comfort operating in ambiguity - you enjoy building structure where none exists yet
- Strong communication skills with the ability to engage plant leaders engineers data teams and executives
- Practical understanding of AI analytics or advanced software applied to real-world manufacturing problems
- High ownership mentality with the confidence to make decisions and learn quickly
- Entrepreneurial mindset - you think beyond your role and care deeply about outcomes
This is what sets the FINDIQ team apart:
What we offer
Trust: We give you what you need to become the best version of yourself.
Flexible working: If you wish your workplace can be predominantly remote supplemented by occasional face-to-face appointments in Herford or at customer sites.
A strong team: We work openly appreciatively and with genuine enthusiasm for what we are building together.
Individual development: We give you the opportunity to grow professionally and personallyincluding through paid training coaching and personal learning time.
Startup insights: You can expect close collaboration with and insights into the work of the founding team.
Additional benefits:
- Up to 1 month of work from anywhere (in an EU country).
- Workations and regular team events.
- Educational leave (voluntary).
- 30 days of vacation.
- Office pets (welcome by arrangement).
- Charging stations for electric cars (at the Herford location).
- Subsidies for further training and mobility.
- Family-friendly working hours.
- Diversity in action be yourself. We are too.
Curious to learn more
This position doesnt quite match what youre looking for Then send us an open application!
We look forward to hearing from you!
About us
Join our team and help us shape the digital transformation of the industry!
Required Experience:
Manager
Key Skills
- Marketing
- Public Relations
- Digital Account
- Google Webmaster Tools
- Linkedln
- Account Management
- SEM
- CRM
- SEO
- Content Marketing
- Email Campaigns
- ROI
- Analytics
About Company
findIQ is an innovative and fast-growing technology company from Germany that sees itself as a quality leader in knowledge transfer in machine service. With a novel approach, FINDIQ succeeds in preserving the experiential knowledge of service technicians and processing it intelligentl ... View more
