Shift Supervisor

Job Description

We are currently seeking a dedicated and proactive full timeShift Supervisorfor ourAdelaide Airportlocation.

Reporting to the Station Manager this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the Station.

Why join Europcar:

• A competitive hourly rate shift loadings generous incentive scheme

• Opportunity to maximise your income based on your exceptional performance with our incentive program

• Ongoing training and development

• Access to same-day pay via our financial wellbeing provider

• Employee Referral Program - earn $$ when you successfully refer a candidate

• Company uniform provided

• Generous employee discounts including discounted car rental for staff family and friends Bupa health insurance pet insurance Accor and more!

• Access to an international brand with opportunities to work nationally and globally

• Access to Employee Assistance Program and Calm App - the #1 app for mental fitness

Some of the key responsibilities include:

• Assisting the Station Manager to exceed financial targets and KPIs in optimising revenue growth and maximising profitability

• Effectively control station costs in accordance with set budgets

• Ensuring Company damage policies are complied with to decrease the risk and/ or cost to accidents

• Actively market and promote Europcar services within the specified station region

• Exceed and surpass customer service expectations

• Prepare accurate daily weekly and monthly reports on agreed financial operational station and fleet performance measures

To be considered you will possess:

• Experience working in a supervisory team leader or management position

• Prior sales retail or customer service experience

• Reporting and rostering in accordance with budgets

• Experience working with KPIs

• Clear and confident communication skills

• Ability to work a 7 day rotating shift roster

• Full drivers licence

• Full Australian work rights

Europcar Mobility Group

Europcar Mobility Group is a global mobility player with 75 years of mobility services expertise and a leading position in Europe. We help to change the way you move is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services be it for a few hours a few days a week a month or more on-demand or on subscription relying on a fleet of more than 250.000 vehicles equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental with a premium positioning Goldcar - a frontrunner at providing low-cost car rental services in Europe and Fox-Rent-A-Car one of the main players in the car rental market in the US with a value for money positioning.

Customers satisfaction is at the heart of the Groups ambition and that of our more than 8000 employees everywhere we deliver our mobility solutions thanks to a strong network in over 130 countries.

More info at: