Seasonal Pool Recreation Attendant (On Call) Waldorf Astoria Las Vegas

Las Vegas, NV - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

What are we looking for

Requirements

Mandatory

Willing to work a flexible schedule and holidays

Work in a safe prudent and organized manner

Have an in-depth knowledge of food and preparation

Ability to lift 50 lbs.

Ability to work in extreme weather conditions

Be able to relate to all levels of guests and management

Have the ability to handle multiple tasks at one time

Have excellent communication and organization skills

Be able to consistently delight and satisfy our guest

Have the ability to handle guest requests in a detailed manner

Reading writing and oral proficiency in the English language

Professional appearance and demeanor at all times

Must work as a team player and assist server when needed

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

Hospitality - Were passionate about delivering exceptional guest experiences.
Integrity - We do the right thing all the time.
Leadership - Were leaders in our industry and in our communities.
Teamwork - Were team players in everything we do.
Ownership - Were the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

Scope of Position

The Pool Attendant position ensures the highest level of guest satisfaction by greeting and seating guests and assisting the Server in completion of guests order. The incumbent should be able to anticipate guest needs and address them accordingly in order to provide guests with a delightful experience as well as work in accordance with the service standards set forth by the management team. He/she will also work with the servers to maintain a clean and organized environment for guests.

What will I be doing

Duties & Responsibilities:

Offer the highest level of personalized service while maintaining a gracious enthusiastic helpful and professional attitude with all guests and team members

Ability to work in a fast-paced indoor/outdoor environment while maintaining a calm appearance.

Complete daily water testing of all bodies of water

Greeting guests and directing them to their preference of seating by offering Cabana Sun or Shade

Enter poolside guests into dedicated reservation booking system or communicate with Pool F&B team for seamless F&B service

Be responsible for setting up lounge chairs and cabanas

Folding stocking and delivering clean towels and removing all soiled towels

Anticipate guest needs as to where guests will never have to ask for anything

Setup and maintain the pool environment as per side work checklist description

Keep all pool deck areas clean and free of debris

Maintain facility by performing necessary housekeeping duties (picking up towels cups shower & bathroom area vanity area and all surrounding areas).

Ability to give orientation tours and describe the pool and cabanas to all guests entering the pool deck area.

Answer telephone calls with proper phone etiquette and property knowledge

Issue complimentary amenities based on Forbes standards

Following the posted opening and closing duties and side work sheet

Attend all pre shift communication meetings

Attend monthly department meeting

Follow Waldorf Astoria grooming and appearance guidelines while maintaining a positive attitude.

What are we looking forRequirementsMandatory Willing to work a flexible schedule and holidays Work in a safe prudent and organized manner Have an in-depth knowledge of food and preparation Ability to lift 50 lbs. Ability to work in extreme weather conditions Be able to relate to all levels of guests...