IN-HOUSE ONLY Counseling Assistant

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profile Job Location:

Costa Mesa, CA - USA

profile Yearly Salary: $ 57416 - 77409
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Definition

(ON-CAMPUS - in-person position)



Orange Coast College (OCC) is seeking equity-minded individuals for a classified employee role as aCounseling Assistantunder the Student Services Wing as part of the Counseling Division.

THE COLLEGE -About Orange Coast College

Orange Coast Colleges 164-acre campus is located in Costa Mesa just minutes from Southern Californias beautiful beaches with its main campus in Costa Mesa and a campus in Newport Beach (Waterfront Campus). Orange Coast College (OCC) was founded in 1947 with the mission to serve the educational needs of a diverse local and global community. The College empowers students to achieve their goals by providing high-quality culturally responsive and innovative programs and services through pathways leading to degrees transfers certificates foundational skills workforce development and lifelong learning. The College promotes student development learning and equitable outcomes by fostering a respectful inclusive caring and participatory campus climate of student engagement and academic inquiry. Ideal candidates for this position will share OCCs dedication to transforming lives through education with a strong commitment to serving a diverse and vibrant student population. We currently enroll 17859 students the majority of whom are from racially minoritized populations: 38% of OCCs students are Latinx 2% are African-American 23% are Asian less than 1% are Native American 29% are White and 6% are multiracial. As a designated Hispanic-Serving Institution (HSI) and an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI) Orange Coast College reflects the dynamic diversity in the region.

Orange Coast College (OCC) engages in a wide range of collaborative efforts aimed at fostering a culture of educational excellence and inclusivity. With a commitment to providing high-quality academic programs and student-centered support services OCC creates an environment where all students can thrive. As a diverse and globally-minded institution the college takes pride in initiatives that empower student communities by promoting cultural synergy across departments including the Office of Student Equity the Global Engagement Center and the Multicultural Center.

OCC is a recognized leader in preparing students for transfer to four-year institutions and holds the prestigious designations of both a Hispanic-Serving Institution (HSI) and an Asian American Native American and Pacific Islander Serving Institution (AANAPISI). The college also boasts state-of-the-art facilities and is the first community college in Southern California to offer on-campus residential housing with over 300 apartment units further enhancing the student experience.

Orange Coast College Employee-Student Demographic Information

Direct Link: Employee / Student Profile Comparison Dashboard


THE DEPARTMENT: About OCCs Counseling Division

Counseling services at Orange Coast College are in place to help students identify and clarify personal career and educational goals. The intent is to help students choose options that will improve the quality of their lives. The Counseling Division serves all students whether bound for transfer or in pursuit of career and technical programs. Counselors work to encourage students to explore interests and goals across the curriculum. This is done holistically within the context of each students background competencies motivation family situation and outside obligations. Counseling intersects and collaborates with instructional disciplines student services four-year colleges universities and local high schools to provide targeted interventions to students from recruitment and onboarding through graduation and educational goal completion. The Counseling Department shares Orange Coast Colleges commitment to equitable outcomes inclusive practices and racial ethnic and socioeconomic diversity. Ideal candidates for this position share Orange Coast Colleges devotion to educating and improving the lives of our representative students employees and community populations.


ABOUT THE DISTRICT

The Coast Community College District is a multi-college district that includesCoastline Community CollegeGolden West College and Orange Coast College. The three colleges offer programs in transfer general education occupational/technical education community services and student support services. Coastline Golden West and Orange Coast colleges enroll more than 60000 students each year in more than 300 degree and certificate programs. Since its founding in 1947 the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. The Coast Community College District values diversity equity inclusion access and anti-racism by creating a culture of inclusive excellence that uplifts employees and students through an environment that is equitable diverse inclusive and accessible.


COMMITMENT TO EQUITY & IMPACT
The Coast Community College District (Orange Coast College Golden West College and Coastline) continues to strengthen our efforts around diversity equity inclusion access and anti-racism. Orange Coast College is focused on creating a culture of inclusive excellence by uplifting employees and students through an environment that is equitable diverse inclusive and accessible. We have a strong focus and importance on building an inclusive culture and atmosphere of belonging. We will be actively listening assessing and evaluating for this throughout each stage of the application recruitment and interview process.

Ideal candidates for this position share OCCs devotion to educating and improving the lives of our representative students employees and community populations. We currently enroll 18121 students the majority of whom are from racially minoritized populations: 39% of OCCs students are Latinx 2% are African-American 23% are Asian less than 1% are Native American 28% are White and 6% are multiracial.


Summary
Provides clerical and technical support to students faculty and counselors in the delivery of counseling career planning and college information services. Interacts with and assists students by directing them to the resources they need to engage as a student. Assists with outreach by participating in orientations presentations and events.

Distinguishing Career Features
The Counseling Assistant is contained in the career path for student counseling advising and testing services. The Counseling Assistant serves as intake and the first level of conveying information introducing occupations and careers fulfilled by the College and assisting students to navigate through the enrollment and counseling process. Advancement potential exists to Counseling Technician with a minimum of two years in a capacity equivalent to Counseling Assistant and a demonstrated ability to offer higher-level advising of students with their career exploration interpret aptitude and placement tests and monitor student records for acceptable academic progress.

Essential Duties and Responsibilities
Specific duties may vary among departments divisions and jobs. Incumbents typically perform a substantial portion or all of the following types of duties as assigned:
  • Identifies assembles prepares and distributes information relating to availablecommunity college programs alternatives careers and educational planning transferprograms and academic and student support services.
  • Assists counselors in providing supportive services by performing pre-counseling and follow-up activities relating to individual student cases campus-wide programs and counseling activities. Serves as a student advocate to navigate matriculation.
  • Participates in conducting student tours and orientation sessions involving the oral andwritten distribution of pertinent information to new and transferring students.
  • Provides advisement assistance for students during registration and enrollment periods recommending appropriate classes and planning schedules for counselor approval.
  • Assists students in navigating career assessment and interest instruments and assists with career research.
  • Maintains and updates counseling records pertaining to students academic progress course and major choices career interests and problem areas.
  • Refers students to available and pertinent college or community programs or services thatenhance their ability to maintain an active status.
  • Provide support to students needing assistance in completing grant and scholarship applications admissions forms and related materials.
  • Maintains an up-to date inventory of promotional occupation-related student services and co-curricular program materials.
  • Serves as a first point-of-contact for calls and walk-in visitors. Responds to inquiries for general information encourages current and prospective students to visit and refers callers to other resources that can provide further assistance.
  • Participates in and may organize and facilitate special activities presentations and outreach activities.
  • Composes routine correspondence and compiles student and other data to support research and reports.
  • Schedules and follows up on appointments arranged for students with counselors.
  • Responsible for providing functional oversight and work direction to students and/or hourly support staff as assigned including such activities as the assignment of tasks and duties distribution of work training scheduling and checking on work performed in collaboration.
  • Performs other related duties as assigned that support the objective of the position.
  • Required to abide by all District policies and procedures including Board Policy 3050 Code of Professional Ethics.

Qualifications and Physical Demands

Knowledge and Skills
  • The position requires working knowledge of the matriculation and onboarding processes used for new students and policies procedures student services and academic support programs.
  • Requires working knowledge of the resources and materials available within the college or community to assist students in pursuing academic or vocational interests.
  • Requires working knowledge of modern office practices and procedures including filing systems records and privacy of information and appointment scheduling.
  • Requires working knowledge of the use of spreadsheets and/or databases for storing and transferring data.
  • Requires knowledge of community college enrollment practices including eligibility requirements for priority registration.
  • Requires knowledge of proper American English language composition syntax grammar usage vocabulary spelling and punctuation sufficient to compose specialized correspondence.
  • Requires sufficient math skills to perform basic business computations record statistical data and follow budget and purchasing procedures.
  • Requires sufficient human relations skills to facilitate group processes deliver informal presentations and explain technical concepts to students with diverse backgrounds.

Abilities
  • Requires the ability to carry out the essential responsibilities and functions of the position providing support to students and assisting with counseling services.
  • Requires the ability to identify resources services and programs to further assist students in vocational or academic pursuits.
  • Requires the ability to give initial academic and career suggestions to prepare them for counselor conferences.
  • Requires the ability to explain college policies and procedures assist and make referrals for students with concerns and problems and suggest available alternatives for problem resolution.
  • Requires the ability to perform a variety of clerical duties including and are not limited to scheduling and filing relating to counseling support services.
  • Requires the ability to become familiar with and interpret college catalogs program eligibility and guidelines and career/occupational literature.
  • Requires the ability to establish and maintain collaborative relationships with those contacted during the course of work.
  • Requires the ability to be respectful of and sensitive to the diverse backgrounds of students.

Physical Abilities
  • The general physical demands working conditions and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
  • Essential functions will vary by position.
  • As defined by Title I of the Americans with Disabilities Act (ADA) and Californias Fair Employment and Housing Act (FEHA) the District shall engage in a timely good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and provide reasonable accommodations for employees or employment applicants who because of their disability are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Education and Experience
  • The position typically requires an Associates degree in psychology education or a related field and concurrent reception/office experience.
  • Or any combination of education and experience that would meet the required equivalent qualifications for the position.
    • Additional experience in a counseling career planning or enrollment office may substitute for some post-secondary education.

AND

  • Evidence of demonstrated sensitivity to and understanding of the diverse academic socioeconomic cultural disability geographic gender gender identity and ethnic backgrounds of community college students. (California Code of Regulations Title 5 53022; Education Code Section 87360; Coast Community College District EEO Plan)


Licenses and Certificates
  • May require a valid drivers license.

Working Conditions
  • Work is performed indoors where minimal safety considerations exist.

Conditions of Employment

IN-HOUSE ONLY:
This position is open to internal (permanent and temporary) Coast Community College District (CCCD) employees to apply. External candidates are not eligible to apply. If you are not a current active employee with CCCD please do not apply at this time.

  • Note: To be eligible for employment you must possess authorization to work in the United States. The District does not sponsor visas or take over any established visa sponsorship.


(ON-CAMPUS - In-person position) This is a permanent general-funded full-time (40 hours per week) 12-month per year classified position.The normal hours of work will be Monday and Friday from 8:00 am to 5:00 pm Tuesday Wednesday and Thursday from 9:30 am to 6:30 pm with the flexibility to occasionally work extended hours and/or weekends if necessary to meet the departments needs. The effective date of employment will be arranged with the supervisor.The District provides medical dental and vision insurance for the employee and eligible dependents and life insurance for the employee.(Salary Schedule: EE-113 3% fluctuating shift differential)

Please note that job offers are conditional and are contingent upon the successful completion of a satisfactory comprehensive background check (including Livescan fingerprinting) satisfactory references and approval or ratification by the Districts Board of Trustees or the Chancellor.

  • Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
  • The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies procedures and Title IX. (Reference: BP/AP 5910)
  • The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students staff administrators and faculty thrive. Individuals interested in advancing the Districts strategic diversity goals are strongly encouraged to apply.

Pay Philosophy:
Through policies practices and other benefit programs Coast Community College District delivers a fair and equitable total compensation program that promotes equal employment opportunity inclusion and workforce general it is the policy of the District to place new employees at the first step of the salary grade. All movement on the salary schedule will occur on July 1 of each year for all classified employees.


The SELECTED CANDIDATEis required to complete the following before employment:

  • Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
  • Have fingerprints taken by a Live Scan computer at the candidates expense. (Clearance must be received before the first day of employment)
  • Present original documents for proof of eligibility to work in the United States.
  • Participate in a new hire onboarding appointment with an Employment Services Representative.

Application Requirements:
A complete application includes:
*Documents not requested in the job announcement will not be considered*
  • A complete Coast Community College DistrictOnlineEmployment Application.
  • Responses toSupplemental Questions(please provide clear and detailed responses as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume put see resume or N/A or leave blank).
  • ACover Letterhighlighting your experiences relevant to this position and addressing the minimum and essential qualifications including your evidence of demonstrated sensitivity to and understanding of the diverse academic socioeconomic cultural disability geographic gender gender identity and ethnic backgrounds of community college students.(PDF recommended).
  • ACurrent Resumeof professional experience and educational background. (PDF recommended).


Apply online at deadline to apply isMarch 4 2026.Application materials must be electronically submitted online at be considered for employment. Incomplete applications application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).


Reasonable Accommodations

Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance or email .

Additional Information

Selection Procedure

  • All online applications received by the application deadline will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.
  • Applicants wishing to apply for more than one position must submit separate application materials for each desired position.
  • Applicants who meet the minimum qualifications and who are also deemed to possess the highest committee evaluation will be invited to an interview.
  • If any travel is required for an applicant to participate in person during the interview process this will be done soat the candidates own expense.
  • During the interview candidates may be asked to conduct a short oral demonstration/presentation on a previously announced topic as well as participate in a writing exercise or a hands-on practical.
  • Consideration will also be given to factors in addition to education and experience including but not limited to professional development ability to work with others and commitment to meet student needs.
  • The search committee will rate the candidates responses to the interview questions the demonstration/presentation and the applicable writing exercises and/or hands-on practicals. Based on this rating a number of candidates will be recommended to move forward and will be invited for a second-level interview.
  • The hiring manager will conduct reference checks on the final district reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interviews.
  • The campus President will make the final recommendation for employment to the Board of Trustees.
  • The start date will be determined based on the needs of the campus and the conditions of employment as posted in the job announcement/recruitment.
  • Applicants who are eliminated from consideration will be notified by email. All applicants are requested to provide an email address in their online application. Candidates should not expect official notification of the status of their candidacy until the Board of Trustees has acted upon the Colleges recommendation for employment.
  • The District reserves the right to extend the deadline re-advertise the position or delay filling this position based on the needs of the District and the student population we serve.

Employment Information
  • To be considered in the initial committee review all materials requested in this vacancy notice must be received no later than the filing deadline. Submission of all application materials is the responsibility of the applicant. Applicants wishing to apply for more than one position must submit separate application materials for each desired position.

  • Applicants who are eliminated from consideration will be notified by email. All applicants are requested to provide an email address in their online application. Candidates should not expect official notification of the status of their candidacy until the Board of Trustees has acted upon the Colleges recommendation for employment.

  • The District reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interviews. The District reserves the right to extend the deadline re-advertise the position or delay filling this position based on the needs of the District and the student population we serve. The College does not return materials submitted in the application for a position.


Equal Employment Opportunity Employer
The Coast Community College District is committed to employing qualified administrators/managers faculty and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness promotes mutual understanding and respect and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race color sex gender identity gender expression religion age national origin ancestry sexual orientation marital status medical condition physical or mental disability military or veteran status or genetic information.


Title IX Notice To Applicants

The
2025 Coast Community College District Annual Security and Fire SafetyReportprovidesthe crime statistics for calendar yearsand 2024 which were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be obtained from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions.
Title IX & Sex Discrimination

Required Experience:

Junior IC

Definition(ON-CAMPUS - in-person position)Orange Coast College (OCC) is seeking equity-minded individuals for a classified employee role as aCounseling Assistantunder the Student Services Wing as part of the Counseling Division.THE COLLEGE -About Orange Coast CollegeOrange Coast Colleges 164-acre ca...
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