12-volt AV Technician Manager

Position Overview:

As a 12-volt A/V Technician Manager you will play a key role in overseeing the installation operations of our 12-volt products in customer vehicles. This position requires a combination of technical expertise leadership skills and exceptional customer service. The ideal candidate will have a deep understanding of 12-volt systems excellent project management abilities and a passion for delivering top-notch service.

Responsibilities:

• Perform installation of a variety of 12-volt accessories including A/V source units factory replacement speakers amplification integration devices safety and collision avoidance systems and remote-start/security systems.
• Oversee the installation process of 12-volt products in customer vehicles ensuring quality workmanship and adherence to safety standards.
• Manage and lead a team of skilled installation technicians. Provide training guidance and support to ensure the teams success.
• Implement and maintain quality control measures to ensure installations meet company standards and customer expectations.
• Interact with customers to understand their needs provide product recommendations and address any concerns related to installations.
• Work closely with the inventory team to ensure the availability of necessary installation materials and products.
• Identify opportunities for process improvement cost reduction and enhanced customer satisfaction. Implement best practices to drive operational excellence.

Qualifications:

• Proven experience in managing installation teams preferably in the automotive or 12-volt industry.
• In-depth knowledge of 12-volt systems and automotive electronics.
• Advance fiberglass/woodworking fabrication is a plus.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.
• Organized with a keen eye for detail.
• Problem-solving and decision-making skills.
• Ability to work in a fast-paced environment.
• A valid drivers license with acceptable driving record.

Salary and Benefits:

We offer a competitive compensation package starting at $55000 per year.This full-time position comes with a comprehensive benefit package including two health insurance plans to choose from along with dental and vision insurance plan options. We also offer a competitive wellness program tuition reimbursement 401K retirement plan relaxed dress code and discounts on the fun stuff we sell. Relocation assistance may be available for the right candidate.

All full-time employees are also offered: short-term disability insurance and long-term disability insurance options employer-paid life insurance and voluntary life insurance options including those for spouse and children. FSA and HSA options are also available. Ask us about these benefits in your interview - were glad to provide details!

For any questions or inquiries about this position please contact our recruiting team:

Peter Barcia

Malkam Martin