Workday Finance Operations Coordinator
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
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Job Responsibilities:
Coordination of information needed by global financial system (Workday) from other areas of the company that will be the source of that information. This role will manage the collection verification validation and input of data from other sources into Workday. This will be an area where improvements to initial workflows will be ongoing and this role should be prepared to provide input into design and implementation of improvements to original business processes. Communication with global finance team and operations teams is critical to this role.ESSENTIAL DUTIES AND RESPONSIBILITIESinclude but are not limited to;
Work closely as part of a small team that jointly owns the responsibility of timely completion of all requests sent to a shared ticket intake system (Zendesk)
- Customer Setup receive information to set up new customers through the Zendesk ticketing system. The information will be prepared by the point of contact with the customer typically Sales. Review for completeness follow up on any missing information. Setup customer in Workday.
- Customer Documents after initial setup upload new documents (PO amended agreements Prebills) that come through Zendesk.
- Customer Contacts - specifically new bill-to or requestor contacts or change to the address information. Ensuring customer connection maps are setup based on default shipping addresses.
- Invoicing Projects that have a Billing Schedule template other than the standard of bill on completion will need to be set up in Workday. These will include Installment and Monthly billings. The information needed to set up invoicing properly will be provided by the PM through Zendesk. Will need to review for completeness accuracy and follow-up on anything missing or unclear.
- Customer Contract Corrections - support requests related to contracts that require updates to contract lines (changes after project delivery) PO not linked Wrong Legal Entity or Wrong Customer or 3rd party bill-to.
- Supplier Maintenance Communication from the Talent Team for any changes to suppliers that cannot be done through the supplier portal (i.e. from an individual to the company). This will require review and updates to any in-progress POs setup of a new supplier record.
- Supplier Purchase Order Corrections - requests related to canceling or correcting POs due to qty rate currency issues.
- Global Tax Status Documentation Review follow up and upload required tax documentation in coordination with the global finance team.
- Interim Falcon Processes For customers not yet transitioned to Pantheon tasks related to any steps needed in Falcon for these customers during the interim period.
- Workday Gaps where Workday does not currently have built out the functionality needed for our global requirements; this role will participate in steps needed for workaround business processes until improvements in Workday address these gaps. These could vary by country/region and are yet to be fully determined. This will change over time as additional requirements are identified.
QUALIFICATIONS AND REQUIRED SKILLS:
- Comfortable with high levels of technology and multiple software platforms.
- Ability to communicate clearly with all vendors and employees on a global basis and provide truly exceptional customer service.
- Knowledge of Workday beneficial but not required.
Additional Job Details:
Required Experience:
IC
Key Skills
- Office Manager Experience
- Presentation Skills
- Accounts Receivable
- Dentrix
- Organizational skills
- Ellucian
- QuickBooks
- Accounting
- Dental Receptionist
- Dental Office Experience
- Financial Management
- Bookkeeping
About Company
Welocalize enables brands to reach and grow global audiences through services and solutions for translation, localization, adaptation, interpretation, and automation. We offer multilingual solutions to transform all content types for local audiences, at every step of our clients’ glob ... View more
