RAMS Manager

Agency

Dept of Health and Human Services

Division

Social Services

Job Classification Title

Program Analyst II (NS)

Position Number

Grade

NC19

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

Description of Work

This position has supervision responsibility for social work consultation services through the Child Medical Evaluation Program (CMEP). This consists of a team of seven (7) Regional Abuse and Medical Specialists Social Workers and one Supervisor. Using a regional model approach this team is responsible for consultation in a variety of areas. These areas include consultation on policy and practice assessing county program performance review of data record review and off-site consultation coaching building professional relationships assisting and supporting the development of CQI plans for improvement in safety permanence and well-being outcomes using a regional model approach. This position provides real-time managerial support to consultants working with county child welfare supervisors managers and DSS Directors to develop safety plans designed to keep children age 3 and under who have suffered a severe or unexplained injury safe and to prevent another injury or the death of the child when local child welfare practice does not align with state policy or law. The guidance and decisions the manager makes are subject to scrutiny by legal representatives of the local child welfare department NCDHHS DSS counsel and senior leadership as far up as the Secretary legislators and could be subject to media reports. This position provides this managerial oversight to consultants in addition to providing or arranging 24/7/365 technical assistance and training to county child protective services management and staff to ensure programs remain in compliance with North Carolina General Statutes Administrative Rules and policies and federal mandates. Additional duties for this position: will assist with revisions and updates to state Medical Aspects training as well as creating additional training / development that is needed to support county child welfare staff.

This position will be required to share in 24/7/365 on call rotation with the RAMS supervisor employed by UNC in the provision of RAMS supervision and consultation.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $67122 - $117465

Recruitment Range: $67122 - $90000

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Experience in supervising a highly functioning team of child welfare safety and medical specialists to achieve measurable outcomes in a dynamic work environment
• Extensive experience in CPS assessment of serious injury cases understanding of appropriate medical evaluations and work experience in managing child welfare programs
• Experience in applying principles of conflict resolution making critical decisions on serious injury cases in child welfare
• Experience in establishing and maintaining effective working relationships with staff from Federal State and local agencies as well as clients general public and private service providers from multiple disciplines to plan implement and sustain system improvements in the social services system.

This position is funded in part through federal funds.

This position will close at 11:59 p.m. the night before the end date.

The Division of Social Services (DSS) provides direct services that address issues of poverty family violence and exploitation. We aim to prevent abuse neglect and exploitation of vulnerable citizens and promote self-reliance and self-sufficiency for individuals and families.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service addition paid parental leave is available to eligible employees.

Visit website forState Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employerthat embraces an Employment First philosophy which consists of complying with all federallaws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

In accordance with the Governors Executive Order 303 our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas to include the following: Education including high school and all degrees obtained Work Experience and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions you must provide supporting information within the Work Experience section of the application to support your answers.
• Applicantsmaybe subject to a criminal background check. All candidates selected for positions considered Positions of Trustwill besubject to a criminal background check.
• Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. Upon the closing date applications are Under Review and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service please visit the NACES membership website at Credit Verification

  Degrees must be received from appropriately accredited institutions. Transcripts degree evaluations and cover letters may be uploaded with your application.

  Veterans and National Guard Preference

  • Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
  • Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
  • Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

  ADA Accommodations

  Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment DHHS will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

  CONTACT INFORMATION:

  If there are any questions about this posting please contact Talent Acquisition at. Resumes will not be accepted in lieu of completing this application.

  Minimum Education and Experience

  Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

  Bachelors degree from an appropriately accredited institution and five (5) years of progressive experience related to the area of assignment; or an equivalent combination of training and experience.

  EEO Statement

  The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

  Recruiter:

  Edward Christopher Raube

  Email: