Sr. Associate I, Instrumentation & Calibration Technical Support

At Alcon we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly champion progress and act with speed as the global leader in eye care. Here youll be recognized for your commitment and contributions and see your career like never before. Together we go above and beyond to make an impact in the lives of our patients and customers.

At Alcon we foster an inclusive culture and seek talented diverse professionals to join Pharma R&D. The Sr. Associate I Instrumentation and Calibration Technical Support position is responsible for GxP documenting and where applicable performing the installation calibration and maintenance of laboratory this role you will work closely with R&D Scientists and the Laboratory Instruments & Systems team to ensure reliable operation of laboratory assets requiring strong attention to detail effective communication and substantial taskmanagement skills. This role is 100% on-site in our Durham NC location and key responsibilities include:

• Install calibrate maintain qualify and repair laboratory instruments (e.g. HPLC GC thermometers osmometers KF titrators FTIR pH etc.)
• Collaborate with scientists to determine source of error when systems malfunction initiate repair tickets with vendors where applicable
• Enter and manage data in calibration and maintenance software
• Assists with vendor scheduling and communications; escort vendor technicians while onsite performing services
• Help track metrics for laboratory instruments (e.g. repair downtimes % on-time completion defects)
• Adhere to GxP regulations by following SOPs protocols maintaining accurate documentation and ensuring quality control
• Follow safety procedures for proper handling and disposal of laboratory waste where applicable
• Complete all required training and meet individual job requirements
• Contribute to overall compliance and continuous improvement of laboratory systems

What Youll Bring to Alcon:

• Bachelors Degree or Equivalent years of directly related experience (or high school 10 yrs; Assoc.6 yrs; M.S.0 yrs)
• The ability to fluently read write understand and communicate in English
• 2 Years of Relevant Experience

Preferred Qualifications:

• All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs) maintaining accurate and complete documentation ensuring rigorous quality control and completing all required training.
• Knowledge of repair of HPLC PDA and mass spectrophotometer (MS) instruments
• Familiarity with CMMS software

• Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations.

How You Can Thrive at Alcon:

• Join Alcons mission to provide outstanding innovative products and solutions to improve sight improve lives and grow your career!
• Alcon provides robust benefits package including health life retirement flexible time off and much more!
• Travel Requirements: Up to 10%
• Relocation No
• Sponsorship No

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation marital or veteran status disability or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to and let us know the nature of your request and your contact information.