BDC Customer Care Specialist
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Job Location:
Dayton, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Who We Are
At White Allen Chevrolet we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at White Allen Chevrolet is absolutely critical to its success and were always looking for smart engaging creative and dynamic people who want to join a team where they matter.
Our goal is to exceed a clients total expectation when they arrive at our dealership so we realize we must first provide that level of investment to our employees through continual training career development and opportunities for growth. Your professional development is one of our top priorities. Thats why were proud to offer our staff members a comprehensive benefits package competitive compensation plans and abounding avenues to grow your career with us!
At White Allen Chevrolet we strive to make every customer a customer for life. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at White Allen Chevrolet is absolutely critical to its success and were always looking for smart engaging creative and dynamic people who want to join a team where they matter.
Our goal is to exceed a clients total expectation when they arrive at our dealership so we realize we must first provide that level of investment to our employees through continual training career development and opportunities for growth. Your professional development is one of our top priorities. Thats why were proud to offer our staff members a comprehensive benefits package competitive compensation plans and abounding avenues to grow your career with us!
What We Offer
- Medical Dental and Vision Insurance
- Life Insurance
- 401(k) Savings Plan with 4%Employer Match
- Paid Vacation
- 6 Company Holidays
- Paid Training
- Ongoing Professional Development
- Employee Discounts
- Closed on Sundays
- Saturday Lunches Provided
- Legacy Company (over 100 years in business)
- Employee Pot-Lucks Luncheons and Team Activities
- Tight-Knit and Inclusive Culture
- Internal Career Progression and Promotions
- Custom and Competitive Wage Plans
- Long-Term Job Security
Do you love working with new technologies and innovative products We are seeking energetic individuals to join our thriving and fast-paced Business Development Team as a BDC Representative. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.
In this role you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company perspective vehicles and their ability to will learn about all of the newest vehicles and technologies on the market soastrong passion for helping customers and developing your skills is have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. Come and see what we have to offer!
Responsibilities
- Answer customer calls and establish follows-up with sales appointments.
- Respond quickly to internet phone and live chat inquiries using email scripts and templates.
- Provide customers with initial product information and direct them to the appropriate dealership resources.
- Present initial financing options based on customer needs.
- Follow up with leads that are not ready to make an appointment or no-show.
- Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management.
- Utilize CRM tracking system daily.
Qualifications
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid drivers license
- Willing to submit to a pre-employment background check and drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
Are you a highly motivated individual with a positive personality and passion for working in a fast-paced, customer driven environment? Are you interested in br...
