Epic EHR Director of Delivery, Growth & Market Expansion

We are currently seeking an Epic EHR DirectorofDeliveryGrowth & Market Expansion to join our Healthcare Technology Consulting Services team. The Director willoperatewith a national purview across Epic EHR opportunities and willbe responsible forbuilding scaling and sustaining the firms Epic-related advisory implementation and optimization services.

The Director willleveragedeep technicalexpertisein the Healthcare IT industry with a focus on Epic EHR implementations advisory and optimization combined with strong leadership sales and relationship-building skills. The successful candidate will havedemonstratedsuccess selling Epic-related services mentoring business development teams and overseeing complex outsourced and co-sourced engagements with hospitals and health systems.

This role requires a leader who can effectively drive growth through both external client relationships and internal firm collaboration building a sustainable book ofbusinessand positioning the firm as a trusted advisor across the Epic ecosystem.

As a Healthcare Consulting Director you will need to:

• Draw upon your demonstrated technical and industry knowledge to become a trusted advisor to our clients.

• Drive the national growth strategy for Epic advisory implementation and optimization services.

• Lead the sales and proposal process for Epic opportunities from qualification through contract execution.

• Leverage your existing network and personal brand toidentify pursue and secure new Epic opportunities.

• Lead and support delivery of EHR implementations and optimization initiatives.Provide strategy and planning guidance to implementation teams.

• Develop andmaintainexecutive-level relationships with CIOs CFOs COOs CMIOs and other healthcare leaders.

• Represent the firm at client meetings industry conferences executive briefings and speaking engagements to build brand awareness and generate new opportunities.

• Travel regularly to client sites conferences and internal leadership meetings to support relationship development and strategic pursuits.

• Establish strong internal relationships across service lines to create sustained referral channels and pipeline growth.

• Partner with leaders across the firm toidentify shape and pursue Epic-related opportunities within existing and prospective client accounts.

• Mentor and coach business development teams partners and account leaders on how to effectively position and sell Epic services.

• Help build and scale an Epic practice focused on implementations optimizations and advisory services.

• Oversee development of client-facing materials including proposals statements of work (SOWs) and executive presentations.

• Partner with the Practice Leader anddeliveryleadership to align scope pricing staffing margin and risk expectations.

• Support the development and negotiation of MSAs BAAs and related engagement agreements in coordination with legal and risk teams.

• Translate client needs into clearly defined defensible SOWs aligned with firm standards and delivery capabilities.

• Oversee a healthcare IT book of business across Epic implementations optimization advisory and change management engagements.

• Effectively manage and mentor multidisciplinary teams to deliver high-quality client-centric solutions.

• Design and deliver innovative service offerings aligned with market needs.

• Manage multiple client engagements while providing leadership on proposals and internal initiatives.

• Model the firms core values of respect integrity teamwork excellence and stewardship in all interactions

• Leverage your existing network and personal brand in the marketplace to drive growth for RSM which includesidentifyingand securing new opportunities

• Oversee a healthcare IT book of business focused on EHR implementations optimization advisory services change management and engagement risk of allclientrelated work within the portfolio

• Design and deliver innovative service offerings

• Manage multiple client projects simultaneously while providing leadership on proposal opportunities and ongoing internal initiatives

• Recruit andretaina talented Epic consulting team

• Establish a network of internal and external relationships that lead to a sustained book of business and market related growth strategy

Professional Qualifications:

• Bachelors or mastersdegree in business computer science informatics public health healthcare administration ora relateddiscipline.

• Minimum of 10 years of experience in healthcare IT healthcare consulting or related leadership roles.

• Experience with consulting servicesaround EHRimplementation and optimization services

• Demonstrated success selling Epic-related services including advisory implementation and optimization engagements.

• Proventrack recordof meeting or exceeding annual sales or revenue targets.

• Experience leading complex Epic pursuits including proposal development pricing strategy and contract execution.

• Strong understanding of the Epic ecosystem including health system implementations Community Connect models and optimization initiatives.

• Experiencepresenting toand building relationships with senior healthcare executives (CIO CFO COO CMIO etc.).

• Proven ability to mentor and enable business development teams account leaders or partners on how to sell Epic services.

• Strong business acumen including knowledge of healthcare operations financial drivers and technology strategy.

• Experience working in or with large complex health systems or multi-entity healthcare organizations.

• Demonstrated ability to build and scale consulting teams and service offerings.

• Exceptional interpersonal written and verbal communication skills.

• Team-oriented mindset with strong collaboration and leadership capabilities.

• Willingness and ability to travel approximately 60% (up to 75% as needed).

Preferred Qualifications:

• Active Epic certification(s) or prior hands-on Epic implementation experience.

• Experience in a large national or global consulting firm.

• MBA MHA or related advanced degree.

• Experience building or scaling a healthcare or Epic consulting practice.

• Established relationships within the Epic ecosystem including health systems Community Connect hosts or strategic partners.

• Experience developing go-to-market strategies alliances or industry programs.

• Prior leadership experience with a national or multi-region sales or consulting portfolio.