Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.
As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.
About the job
As an integral member of our team you will play a pivotal role in supporting repair and reconditioning work for both internal and external customers. Your work will ensure smooth coordination accurate quoting and efficient workflow throughout the Service Center. You will have the opportunity to manage repair orders improve repair processes and collaborate closely across functionscontributing directly to the success and growth of our organization. This is an on-site opportunity based in Greenwood IN.
As a part of the team you will:
Prioritize and coordinate the overall flow of repair and reconditioning projects to improve utilization and throughput
Maintain capacity reports production schedules and support production meetings
Research customer equipment in proprietary systems to verify parts lead times and accuracy
Create job packets including drawings quality plans checklists scan sheets and EHS documentation
Prepare formalize and review repair quotes for both customers and internal Sales teams
Perform tasks in MRP and other proprietary systems (ordering parts expediting creating POs scheduling freight)
Communicate repair information to the shop customers and sales personnel
Monitor job costs to maintain acceptable margins
Support KPI achievement and baseline measurements for the Service Center
Serve as primary backup for the Technical Coordinator
Maintain inventory reports and proprietary software systems
Coordinate and document warranty claims
Lead and participate in ALPS (Alfa Laval Production System) and improvement initiatives
Lead or support the Problem Resolution Process (PRP)
Perform other duties as assigned by management
We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.
What you know:
You have a high school diploma or GED and:
Minimum 5 years of hands-on experience in a manufacturing job shop or customer service environment preferably involving repair or reconditioning
Ability to read and interpret blueprints
Experience working with or understanding machining and welding techniques
Strong organizational and prioritization skills with the ability to meet deadlines
Strong written and verbal communication skills
Ability to work effectively within a team and handle stressful situations
Basic proficiency with standard word processing and spreadsheet software
Behaviors: customer service orientation teamwork communication skills flexibility judgment initiative integrity and drive/tenacity
Whats in it for you
We offer a challenging position in an open and friendly environment where we help each other develop and create value. Your work will have a true impact on Alfa Lavals future success. Our benefits-eligible associates enjoy healthcare dental and vision plans a robust wellness program generous 401(k) paid holidays paid time off benefits and more.
At Alfa Laval we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job background skills and experience to get it right. The base salary for this role is typically $26 to $28/hr.
Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications merit or business need without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status.
EEO/Vet/Disabled Employer
Required Experience:
IC
Enhancing customers’ competitiveness through world-leading sustainable solutions within the Energy, Food, Water and Marine industries.