EUC Engineer

Join Our Team as an Experienced EUC Engineer!

Were on the lookout for skilled EUC Engineers to deliver exceptional software support to our users. Youll leverage enterprise tools remote access and phone support to ensure seamless service within agreed SLAs.

Previous Skills & Experience Required

• Working in a Service Desk or Desktop Support role

• Troubleshooting and maintaining PCs in a Windows environment

• MS Windows family of Operating Systems

  • In-depth knowledge of Windows 10/11 Enterprise features
  • Experience with in-place upgrades and clean installs

• MS Office suite including Outlook Word Excel PowerPoint

• Desktop/LAN and Printer troubleshooting

• Diagnosing and resolving software issues

  • Ability to use tools such as windows Event Viewer Reliability Monitor and SetupDiag
  • Ability to perform root cause analysis for recurring software issues

• Incident management tool

• User support user training or LAN administration

• Knowledge of SOE principles and concepts

How to Apply

Before submitting your application please ensure your resume highlights your relevant experience and achievements. This will help your application stand-out and ensure it isnt overlooked in the screening process.

Whats in it for you

Were proud to offer a supportive and rewarding workplace culture with a strong focus on career growth and wellbeing. Alongside industry-leading benefits youll enjoy bonus and wellness days after six months 14 weeks of paid parental leave and up to four paid volunteer days each year. We also provide access to exclusive discounts on health insurance travel entertainment and more as well as salary packaging options such as car leasing and superannuation. To further support you and your family we offer a free and confidential Employee Assistance Program

At NEC

NEC Australia helps customers gain greater business value from their technology investments by delivering end-to-end technology solutions business and IT transformation consultancy professional services communications solutions application and solutions development and infrastructure and applications managed services and support.

If youre passionate about delivering top-tier user experiences and thrive in a dynamic environment wed love to hear from you!