CSR Accounts Receivable Specialist-Strategic Accounts
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Location:
Tulsa OK - W. 7th St. - Management - Central BSCHow will you CONTRIBUTE and GROW
At Airgas we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.Airgas is Hiring for a Accounts Receivable Specialist in Tulsa OK
We are looking for you !
Recruiter: Neelam Patel / / (913.343.5762) CALL/TEXT
The Customer Experience (CX) Representative manages a portfolio of customer accounts focusing on daily collection efforts and resolving issues related to billing pricing and cash applications. This role requires effectively supporting the Divisions collection goals while ensuring quality customer service and adhering to company policies and procedures. The CXR must recognize and escalate significant credit risks utilizing strong organizational and time management skills for time-sensitive collection efforts and conduct research to thoroughly understand information as needed.
Collections and Portfolio Management: Manage a portfolio of customer accounts by contacting customers on past-due invoices reviewing and releasing sales and prioritizing efforts to maximize collections.
Risk Management and Escalation: Proactively identify account risks AR trends and potential credit problems and communicate or escalate significant matters to CX supervisors and field contacts.
Dispute Resolution: Identify errors and discrepancies on customer accounts then create investigate and resolve disputes from beginning to end while maintaining a general understanding of all CX disciplines.
Relationship and Documentation: Maintain quality relationships with internal field contacts (Branch Account District Managers and AVPs) log all critical communications and utilize strong customer service skills.
Are you a MATCH
Required Qualifications:
High school diploma or equivalent.
An ability to see the collections operation as a financially oriented customer service function which balances cost control with support for the business.
The candidate must be able to problem solve and quickly research solutions.
The successful candidate must have a strong client service mindset and the ability to use collaborative and non-adversarial approaches in achieving diverse goals.
Ability to manage multiple priorities.
Preferred Qualifications:
Some commercial collection experience is preferred.
Experience with SAP and/or ERP systems (plus) basic Excel/Google Sheets experience.
A proven track record of success in prior collection roles a plus.
Bilingual (Spanish) a plus but not required.
Benefits
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans short-term and long-term disability life and accidental death and dismemberment (AD&D) insurance Employee Assistance Program (EAP) pre-tax commuter transportation benefit parental leave vacation sick time floating holidays jury duty and funeral/bereavement leave and paid holidays for all eligible full-time employees.
Additionally we offer our eligible employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for eligible employees dependents and an Airgas Scholarship Program for dependent children.
Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.
Your DIFFERENCES enhance our PERFORMANCE
At Airgas we are committed to building a workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.
About Airgas
Airgas an Air Liquide company is a leading U.S. supplier of industrial medical and specialty gases as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18000 associates Airgas fosters a culture of safety customer success sustainability and innovation. Airgas associates are empowered to share ideas take initiative and make decisions.
Airgas is a subsidiary of Air Liquide a world leader in gases technologies and services for industry and healthcare. Present in 60 countries with approximately 66500 employees Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas you matter and so does the work you do. As a member of our team you play an important role in the success of your team making sure our products are created sustainably and delivered safely and turn youll find a welcoming workplace where youre valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose.
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.
Airgas an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Collection calls
- A/R Management
- credit memos
- Past due Account
- General Ledger Accounting
- Accounting
- CMA
- Excel
- Payment Plans
- Account Balances
- Credit Card
- Financial statement
- Special projects
About Company
Distributor of industrial, medical and specialty gases as well as a product line of safety products, welding equipment, specialty tools, and MRO products.
