Assistant Manager, Leeds, AL
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
Michael Kors is always interested in hearing from talented globally-minded individuals with a passion for fashion.
If you enjoy working in a creative fast-paced environment then we would love to hear from you!
MAIN JOB OBJECTIVE
Assist Store Manager in management and daily operation of the store including sales customer service operations and administration communication marketing and merchandising. Ability to assume the responsibilities of the Store Manager in his/her absence.
ESSENTIAL JOB RESPONSIBILITIES
SALES GENERATION
- Meet personal and store sales goals
- Assist in the tracking monitoring and communication of business results
- Ensure an elevated level of sales and service is practiced by all associates; lead by example
- Continue to develop personal sales techniques and assist in the development of associates sales techniques to maximize sales
- Ensure all sales related policies and procedures are maintained
- Demonstrate an in-depth knowledge of the merchandise and develop product knowledge among selling staff
- Maintain a keen interest in the fashion industry and market trends
CUSTOMER SERVICE
- Ensure all associates provide the highest level of customer service
- Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
- Resolve all client problems and complaints quickly and effectively
- Assist sales associates with various customer service issues (i.e. dissatisfied customers returns defective merchandise)
OPERATIONS
- Collaborate with store manager in areas of risk management physical security store cash controls and inventory management
- Support and assist in staff training in all areas of appropriate register usage and maintenance
- Understand and properly execute all management register functions
- Participate in inventories
- Understand and execute cash control procedures including: bank deposits safe funds petty cash
- Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis
MERCHANDISING/VISUAL
- Assist in the implementation and maintenance of all merchandising/visual directives
- Ensure the selling floor is neat clean organized and reflects the correct visual image at all times
- Ensure deliveries are properly processed in a timely manner
- Identify and communicate product concerns in a timely manner
- Communicate inventory needs to support the business goal
HUMAN RESOURCES
- Assist in the recruitment training and development of staff
- Assist in ensuring the integrity of payroll and the payroll process
- Continually evaluate the performance of each associate and provide constant feedback to ensure results
- Resolve all human resources issues in a timely and effective manner partnering with HR when necessary
- Support and provide follow-up for all training programs seminars etc.
- Ensure image and grooming standards are professional reflective of the brand image and adhered to at all times
DIRECT REPORTS
- Sales Supervisor(s)
- Stock Supervisor(s)
WORK EXPERIENCE
Minimum 3 years retail experience with 1-2 years specialty management.
The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation gender identity religion national origin age military status disability genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Fashion Retail
- Hospitality Experience
- Assistant Manager Experience
- Basic Math
- Management Experience
- Math
- Business Management
- Leadership Experience
- Supervising Experience
- Restaurant Management
- Retail Management
About Company
Shop the official Michael Kors USA online shop for jet set luxury: designer handbags, watches, shoes, clothing and more. Free Shipping for KORSVIP.
