Field Service Engineer, Ultrasound (Travel Hudson Valley area to Northern New Jersey)
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Job Location:
Morristown, NJ - USA
Monthly Salary:
$ 31 - 49
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Job Title
Field Service Engineer Ultrasound (Travel: Hudson Valley area to Northern New Jersey)Job Description
Field Service EngineerUltrasound (Remote/Travel:Hudson Valley area to North New Jersey)
Allow your passion for improving lives to shine in this role whereyoullbe responsible forcustomer relationship management through the effective use of technical knowledge to install troubleshoot service andmaintainequipment at customer sites.
Your role:
Provide exceptional customer service by adhering to customer entitlements setting clear expectations and meeting commitments and arrival times toaddress and resolve customer needs.Understand the customers business and competitive environment; generate service revenue.
Activelyparticipateas a member of the regional work team; work toimprove team processes andidentifytraining gaps.Seek out opportunities to increase capability and capacity (i.e.maybeto become qualified in multiple modalitieslearnsnew tools).
Perform all administrative duties within established Philips State and Federal regulatory requirements andtimeframesincluding timesheets service work orders expense reports Field Change Orders (FCO) preventative maintenance (PM) installation documents site and service documentation and other related paperwork.Adhere to established training quality and safety requirements.
Utilize tools support resources and escalation processes within requiredtime framesto resolve customer and system problemstimelyand effectively.Complete PMs FCOs installation and all related tasks (diagnose and resolve electronic network and mechanical problems).
Travel across the specified geography is required.The average driving time is 1-4 hours daily and may exceed 50% at times.Occasional overnight stays and travel by air and/or train may be.
Yourethe right fit if:
Youveacquired1 years of experience inadiagnostic imaging(field or hospital-based)serviceenvironmentor3yearsinelectromechanical industries.Preferred experience inmodality.
Your skills includethe abilityto understand and apply electronic mechanical and networking theory to install diagnose and repair equipment including knowledge and use of all necessary tools and test equipment.
You have anAssociate Degreein electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
You must be able to successfully perform the following minimum Physical Cognitive and Environmental job requirements with or without accommodation for thisField Serviceposition.
Youmust be able to:
Work in an office/home office and/or remote setting as well as in a hospital/healthcare environment; adhere to requirements.
Work flexible hours (based on business needs to include overtime weekends and on-call rotations).
Safely work with radiation sources and/or radioactive materials; wear all required personal protective equipment.
How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companys facilities. Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters and wewontstop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.
Philips TransparencyDetails
The hourly pay range for this position in New York and New Jersey is $31.00 to $49.00
This role alsoincludesfield serviceand lead generation incentivebonus planson-callpaycompanyfleet/car training and advancement opportunities.The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills experience business needsgeographicallocation and internal equity.
In addition other compensation such as anannual incentiveplanfield serviceincentive bonus salescommissionor long-term incentives may be offered.Employees are eligible toparticipatein our comprehensive Philips Total Rewards benefits program which includes a generous PTO 401k (up to 7% match) HSA (with company contribution) stock purchase plan education reimbursement and much more.Details about our benefits can be foundhere.
At Philips it is not typical for an individual to be hired at or near the top end of the range for theirroleand compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates whorequiresponsorship for a work-authorized visa now or in the future.
Company relocation benefitswill notbe provided for this position.For this position youmustresideinorwithin commuting distance toHudson Valley or Northern New Jersey.
This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.
Required Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems. Our deep understanding of how lighting positively affects people, enables us to deliver inn ... View more
