Contractor Support to CAPDEV Quality Management Branch, Quality Assurance Analyst

Contractor Support to CAPDEV Quality Management Branch Quality Assurance Analyst

DEFTEC delivers mission-critical solutions through skillfully delivered services and innovative products. We are inspired by our clients critical missions and driven to provide the most effective solutions to execute their missions operational challenges and requirements. Our dedicated experienced and talented employees work closely with our clients to ensure the delivery of exceptional services and products.

POSITION OVERVIEW

This position provides contractor support to the Capability Development (CAPDEV) Quality Management Branch (QMB) at Headquarters Allied Command Transformation (HQ SACT). The QMB is responsible for developing and managing the CAPDEV Quality Management System (QMS) to deliver independent risk-based assurance of capability development processes ensuring outputs products and services meet customer expectations and comply with NATO policies and standards. The Quality Assurance Analyst will assist in conducting independent audits of processes functions and activities as well as quality control of outputs against agreed criteria and metrics. The role supports Capability and Program Directors by performing independent assessments of performance across cost schedule scope and risk tolerances; producing risk-based quality reports; and identifying quantified improvement opportunities using process metrics to forecast benefits and efficiencies. Additional responsibilities include identifying and resolving Corrective and Preventive Actions (CPA) to manage risk and remediate issues supporting the identification and capture of programmatic and capability risks and developing actionable recommendations and potential response activities.

The analyst will leverage metrics and KPIs for external benchmarking foster a culture of quality and continuous process improvement through monitoring measurement and analysis and support process owners in implementing improvement activities to increase process maturity and prevent issues. The role also supports CUR/UR and other acquisition processes to ensure quality and consistency across NATO requirements management and NATO Life Cycle Management (LCM) processes. It assists Business Analysts and Capability Program Directors in maintaining the quality of capability requirements and traceability throughout the lifecycle ensuring that requirements are developed to NATO standards across all DOTMLPFI lines of development Doctrine Organization Training Materiel Leadership Personnel Facilities and Interoperability and that dependencies with other capabilities are identified and managed. By delivering these functions the Quality Assurance Analyst ensures compliance mitigates risk and drives continuous improvement to enhance interoperability deployability and sustainability of Alliance forces.

JOB RESPONSIBILITIES:

• Provide independent quality assurance of information management products and processes and quality reports for CAPDEV leadership.
• Provide quality assurance expertise in support of HQ SACTs program management and requirements engineering and specifically in support of Requirements Managers undertaking the Identification elicitation capture analysis evaluation integration and maintenance of high-quality capability (business) requirements.
• Support the ongoing development and maintenance of the requirements repository and requirements related information and the achievement and maintenance of the organizations requirements and quality expectations.
• Support the development and maintenance of processes relating to capability development and delivery. Contribute to the development of directives and standard operating procedures that relate to capability development and delivery including requirements development and management and the ACT Requirements Repository.
• Contributes to organizational continual process improvement activities.
• Participate in workshops seminars conferences and meetings in support of the activities above.
• Perform additional tasks as required by the COTR related to the labor category.

REQUIRED QUALIFICATIONS

• A University Degree in engineering management information systems accounting economics finance business administration public administration operations research program and project management or related disciplines.
• Five years experience in the last 10 in the field of quality assurance including requirements for engineering processes.
• Demonstrated minimum NATO or National SECRET clearance with the appropriate national authority for the duration of the contract.
• Nationality of one of the NATO Countries.
• Demonstrated proficiency in English as defined in STANAG 6001 (Standardized Linguistic Profile (SLP) 3333 - Listening Speaking Reading and Writing) or equivalent.
• Demonstrable recent (i.e. in the last 5 years) experience working in support of processes that were formally certified in accordance with the ISO 9001 standard.
• Experience with IBM Rational Engineering Lifecycle Management (ELM) DOORS Next or equivalent tool for quality assurance and requirements engineering including personal use of quality assurance tools for evidence-based quality reporting.

DEFTEC offers a comprehensive whole-life benefits package that includes medical dental vision holiday paid time off 401K with a match life insurance short/long-term disability and educational reimbursement. The DEFTEC team comprises professionals who make a difference daily in crucial national security missions. Our leadership knows that this happens by employing a diverse team that is well cared for. Our top priority is our employees making DEFTEC an ideal workplace.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Please get in touch with if you require reasonable accommodations.

DEFTEC is a Drug-Free Workplace where post-offer applicants and employees are subject to testing for marijuana cocaine opioids amphetamines PCP and alcohol when criteria are met as outlined in our policies.

AAP/EEO STATEMENT

DEFTEC Corp is an Equal Opportunity and Affirmative Action Employer and prohibits discrimination and harassment of any typebased on actual or perceived race color national origin ancestry sex (including pregnancy childbirth breastfeedingand medical conditions related to pregnancy childbirth or breastfeeding)gender gender identity and gender expression religious creeddisability (mental and physical) including HIV and AIDS medical condition (cancer and genetic characteristics ) genetic information age marital status civil union status sexual orientation military and veteran status denial of family and medical care leave arrest record and/or any other characteristic(s) protected by federal state or local law.

This policy applies to all terms of employment includingrecruiting hiring placement promotion termination layoff recall transfer leaves of absence training compensation benefits employee activities and general treatment during employment.

OTHER DUTIES

Please note that this job description is not designed to cover or contain a comprehensive listing of the activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Required Experience:

IC