Our client is a trusted provider of design fabrication and installation services specializing in signage for business interiors vehicle wraps and custom projects. With a state-of-the-art facility and a skilled team they deliver high-quality innovative visual branding solutionsfrom concept to completion. Their offerings include experiential graphics architectural signage custom metal signs and outdoor business displays all supported by advanced technology and a commitment to excellence.
The General Manager is the senior leader responsible for driving revenue growth overseeing daily operations and ensuring the delivery of highquality signage solutions. This role leads the companys sales effort while managing crossfunctional teamsincluding sales design production installation and administrationto achieve strong financial performance and exceptional customer satisfaction. The GM sets the strategic direction builds a highperforming sales culture and ensures operational excellence across the organization.
Key Responsibilities:
Sales Leadership & Business Development
Serve as the primary driver of the companys sales strategy and revenue growth.
Develop and execute sales plans prospecting strategies and key account management initiatives.
Participate directly in major sales opportunities client presentations and highvalue quoting.
Analyze market trends identify new business opportunities and expand the companys presence in target industries.
Ensure accurate timely and competitive estimating and proposal development.
Build and maintain strong relationships with key customers partners and referral sources.
Leadership & Team Management
Provide handson leadership to all departments: sales design production installation and customer service.
Recruit train and develop team members to build a cohesive highperforming organization.
Establish clear performance expectations and hold staff accountable for results.
Foster a culture of collaboration accountability and continuous improvement.
Financial Management
Own the companys P&L budgeting forecasting and financial reporting.
Monitor job costing margins labor efficiency and material usage.
Implement costcontrol measures and identify opportunities to improve profitability.
Approve purchasing decisions and manage vendor relationships.
Customer Experience & Quality Assurance
Ensure a consistent highquality customer experience from initial inquiry through installation.
Resolve escalated customer issues with professionalism and urgency.
Maintain high standards of quality accuracy and service across all departments.
Strategic Planning & Growth
Develop and execute strategic plans to increase revenue market share and operational efficiency.
Evaluate and implement new technologies equipment and service offerings.
Drive continuous improvement initiatives across sales operations and customer service.
Qualifications:
5 years of management experience ideally in signage printing manufacturing construction or a related industry.
Background in B2B sales account management or business development.
Proven success leading sales teams and achieving revenue targets.
Strong understanding of production workflows and project management.
Experience managing budgets financials and performance metrics.
Excellent leadership communication and problemsolving skills.
Ability to thrive in a fastpaced deadlinedriven environment.
Preferred
Experience with signindustry software
Knowledge of permitting processes ADA signage requirements and installation methods.
Opportunities:
--Equity options based on company growth and profitability
--Lead and grow the sales department into a larger division.
--Work in a collaborative environment with cross-functional teams.
--Influence company strategy through pipeline management and performance metrics.