Sales Operations Manager
Share
Job Location:
Morrisville, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
As the first dedicated Sales Operations hire for our early-stage Minimally Residual Disease (MRD) diagnostics portfolio you will build the foundational infrastructure for our commercial engine. This is a high-impact individual contributor role responsible for transforming raw data into actionable insights and designing scalable processes that empower our sales team to accelerate clinical adoption.
Responsibilities
Data Analytics & Performance Management
- Metric Development: Define and track key performance indicators (KPIs) specific to the MRD market including physician targeting efficiency test pull-through rates and payer mix trends.
- Salesforce Architecture: Partner closely with clinical operations and the software team to ensure thoughtful setup configuration rollout and impact is achieved across sales and MSL teams. Serving as an administrator for Salesforce build and maintain custom objects flows and validation rules to ensure data integrity.
- Dashboards & Reporting: Design and manage automated executive dashboards and field-facing reports to provide real-time visibility into the sales pipeline and revenue forecasts fueling sales MSLs and leadership insights. Conduct data analysis proactively and ad hoc to support the evolving nature of the growing portfolio.
Process Optimization & Scaling
- Sales Workflow Design: Standardize the lead-to-order process ensuring seamless coordination between field sales clinical laboratory operations and market access teams.
- Salesforce Optimization: Streamline CRM workflows to reduce administrative burden on Account Executives allowing more time for clinical selling.
- Scalability: Develop standard operating procedures (SOPs) for territory management lead distribution and customer onboarding as the organization expands.
Strategy & Sales Effectiveness
- Territory Mapping: Utilize diagnostic market data (e.g. claims data ICD-10 codes) to optimize sales territories and identify high-volume clinical targets.
- Sales Enablement: Collaborate with Marketing to ensure the sales team has the right tools and data-driven insights to communicate the clinical value of MRD testing.
- Incentive Compensation: Assist leadership in designing and tracking sales commission plans that align with corporate growth objectives.
Requirements
- Education: Bachelors degree in Life Sciences Business or Education (Masters degree a plus).
- Experience: 5 years in Sales Operations with at least 2 years in the molecular diagnostics genomics or oncology space. Experience in an early-stage/startup environment is highly preferred.
- Technical Skills: Advanced proficiency in Salesforce (Admin Certification preferred) and expert-level Excel skills. Experience with data visualization tools (Tableau Power BI) is a plus.
- Industry Knowledge: Familiarity with the oncology clinical landscape and the nuances of MRD testing/reimbursement.
- Execution: Proven ability to work as a department of one moving from high-level strategy to hands-on technical execution.
Benefits
- Competitive Compensation and company wide benefits plan
- Opportunities for career advancement and professional development.
- A collaborative and innovative work environment dedicated to improving oncology outcomes.
SAGA Diagnostics is an equal opportunity employer fully committed to achieving a diverse and inclusive workplace that embraces and encourages applicants of every background. The companys policy regarding equal employment opportunity means that all decisions regarding recruitment hiring benefits wage and salary administration scheduling disciplinary action and termination will be made without unlawful discrimination on the basis of sex gender race color age national origin religion disability medical condition genetic information marital status sexual orientation gender identity or expression citizenship status pregnancy or maternity veteran status or any other status protected by applicable federal state or local law. If you require reasonable accommodation in completing an application interviewing or otherwise participating in the employee selection process please direct your inquiries to SAGA Diagnostics is a participant in the E-Verify program learn more about the program and review our required disclosureshereandhere.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
SAGA Diagnostics is a personalized cancer medicine and disease monitoring company focused on molecular genetic analyses of circulating tumor DNA and tissue biopsies.
