Spa & Aesthetics Booking Specialist
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Job Location:
Cheltenham - UK
Hourly Salary:
GBP 12 - 12
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Part-Time 32 Hours Monday Thursday 8.30 am - 5.00 pm.
Join the UKs #1 Spa Wellness and Aesthetic Recruitment Agency!
Home-Based Training is held in Worcestershire for one week.
Spa Elite is now heading into its 20th year of connecting exceptional spa and wellness professionals with the most luxurious spas hotels clinics and wellness destinations across the UK.
We are now seeking a Spa & Aesthetics Booking Specialist to join our friendly award-winning team on a part-time basis Monday to Thursday. There may also be an opportunity to work an additional day to cover holidays and busy periods.
If you are organised proactive pay attention to detail and love the buzz of a busy desk this role could be the perfect fit!
Essential: You must be able to drive and have access to a car due to team training and gatherings throughout the year.
Tasks
About the Role
- As a Booking Specialist you will play an essential role in our Temp Agency Division ensuring our clients always have the talented spa and wellness professionals they need.
- Your mission To keep our exclusive Spa Elite Booking App running smoothly by reviewing unfilled shifts coordinating last-minute bookings arranging accommodation when needed and supporting our recruiters with back-up coverage for longer assignments and generally supporting the team as and when required
- You will be the friendly voice that brings everything together supporting our therapists keeping clients happy and ensuring every shift is filled seamlessly.
Brief Overview of the Role
- Coordinating and confirming shift bookings
- Managing last-minute changes and cancellations with confidence and composure
- Building positive relationships with both therapists and clients understanding their preferences and needs
- Maintaining accurate records using our internal CRM system
- Creating posting and managing job alerts across social media platforms (LinkedIn Facebook etc)
- Managing block-bookings and special project requirements
- Coordinating all accommodation requests with efficiency and attention to detail
- As you will be working as part of a team you will be required to support other team members as required throughout the day
Requirements
What We Are Looking For
- Confident using PC skills (Word Excel CRM systems mobile apps)
- Highly organised able to multitask effectively and good attention to detail
- Excellent written and verbal communication
- Calm capable and composed under pressure you thrive on a challenge!
- Previous experience in recruitment booking coordination or spa/wellness operations is highly advantageous
- Warm people-focused and committed to delivering exceptional customer service
- Able to provide a quiet professional home workspace
- Enthusiasm drive and a can-do attitude!
- Access to a car is required as we hold team gatherings throughout the year. You will also be required to travel to the Worcestershire area for your initial training
Benefits
Training & Support
- You will start with one week of comprehensive hands-on training in Worcestershire
- If you are not local accommodation will be provided during your training period
- Once you are home-based you will have ongoing remote support and development from the General Manager and team
Package on Offer
- Basic Salary
- 25% commission on advertising packages sold
- Target-based monthly & quarterly team bonuses
- Private healthcare (after completion of your probation period)
- Company pension scheme
- 28 days annual leave (20 days bank holidays)
- Your birthday off to celebrate you!
- Home-based working with team support
- Computer equipment and a mobile phone are provided
Join Our Award-Winning Team
If you love the spa and wellness world have an eye for detail and enjoy making peoples day run smoothly we would love to hear from you!
Apply today and become part of Spa Elites success story where passion excellence and innovation come together.
Apply today with your CV and start your journey with Spa Elite
Applicants MUST have the legal right to live and work in the UK. We are unable to consider any candidates based outside the UK at this time.
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
We are a full service hair salon specializing in bringing out the individuality in YOU. While we use the highest quality products, we also believe that laughter, a smile and conversation are equally important to your experience. Embrace a sense of transformation as our trained staff p ... View more
