Localization Operations Site Lead, Prime Video Localization Operations

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. On Prime Video customers can customize their viewing experience and find their favourite movies series documentaries and live sports including Amazon MGM Studios-produced series and movies Fallout The Night Manager Heads of State Reacher Red One Road House The Accountant 2 The Boys The Lord of the Rings: The Rings of Power and The Summer I Turned Pretty; UK produced Originals such as The Girlfriend Steal Bait Clarksons Farm Molly-Mae: Behind it All My Fault: London and Last One Laughing UK exclusive fan favourites such as Nine Perfect Strangers S2 and The Assassin; Prime member exclusive access to coverage of live sports including UEFA Champions League and NBA and acclaimed sports documentaries including Built in Birmingham: Brady & the Blues Sven and the Amazon Original All or Nothing franchise including All or Nothing: Arsenal.

Prime Video is one benefit among many that provides savings convenience and entertainment as part of the Prime membership. All customers regardless of whether they have a Prime membership or not can access programming via Prime Video subscriptions such as MGM Apple TV hayu and Paramount rent or buy titles and enjoy even more content for free with ads. Customers can also go behind the scenes of their favourite movies and series with exclusive X-Ray access. For more info visit Creative Operations team is revolutionizing localization through advanced AI technology and scalable workflows. Were seeking a Site Lead to oversee localization operations in London managing teams across dubbing and subtitling workflows. This role combines operational excellence people leadership and strategic partnership with global stakeholders to scale our localization capabilities and deliver fully accessible content to customers worldwide. As Site Lead youll be responsible for ensuring consistent quality standards across both audio and text-based localization operational efficiency ensuring standardization and alignment with hubs in Madrid and Tokyo. You will be a key partner to Program Product Technology and global Creative Operations leadership to advance our capabilities and expand content coverage across languages.

Key job responsibilities
- Lead localization operations for the site overseeing dubbing and subtitling teams across multiple languages
- Define and execute site-level strategy aligned with global objectives and accessibility goals
- Own site-level metrics
- Drive cross-functional collaboration with Product Engineering Program Management Content Programming and peer site leads globally
- Conduct strategic quality reviews and implement corrective action plans for systemic issues
- Ensure localization output meets Prime Videos brand standards cinematic quality expectations and customer experience requirements
- Ensure AI-assisted workflows maintain artistic and linguistic integrity while expanding global content accessibility
- Establish standardized operating procedures documentation and training programs across all language teams and localization disciplines
- Monitor and optimize team utilization capacity planning and resource allocation across the site
- Lead mentor and develop a team of Creative/Operations Leads managing dubbing and subtitling specialists
- Support technical up-skilling initiatives to help linguistic experts adapt to AI-enabled workflows and advanced technology pipelines
- Foster a culture of innovation quality excellence continuous learning customer obsession and cross-functional collaboration
- Serve as the primary contact for site-level escalations strategic decisions and operational performance
- Communicate site performance challenges opportunities and strategic initiatives to senior leadership
- Collaborate with site leads in other global locations

- Bachelors degree in Film Media Production Linguistics Translation Business or related field or equivalent relevant professional experience
- Demonstrated experience in localization dubbing subtitling or media operations with progressive leadership responsibility
- Demonstrated ability to drive process improvement and operational efficiency at across multiple workflows/processes
- Professional proficiency in English (CEFR C1/C2)

- Experience with international subtitling and dubbing workflows
- Experience partnering with product and program management teams
- Experience working with data and leveraging analytics to make decisions
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Experience with localization processes and tools
- Deep expertise in AI-assisted localization technologies and workflows (e.g. 11Labs Deepdub Papercup for dubbing; subtitle automation tools)
- Written/spoken skills in a second language in addition to English

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