Junior Project Manager (mfd)

Lille - France

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

The Junior Project Manager plays a central role in the management and delivery of service projects for users of our Email Builder. The role combines project management module integration quality control coordination with the design team and client onboarding ensuring high-quality delivery and customer satisfaction.

In addition the Junior Project Manager may occasionally work on services related to other group tools in the French market.

Project Management & Planning:
Lead end-to-end delivery of service projects for Email Builder clients including planning scheduling prioritization and resource coordination.
Monitor project progress manage cross-functional stakeholders (Design Development Freelancers) anticipate risks and ensure timely delivery.
Module Integration & Production:
Coordinate the technical integration of modules into the Email Builder working closely with Design to produce required mockups and visual assets.
Ensure quality and readiness for delivery by verifying compliance testing functionalities and validating the final output.
Delivery & Client Onboarding:
Coordinate the delivery of modules and services to clients.
Lead client onboarding activities including integration guidance testing QA support and feedback collection to drive continuous improvement.
Secondary Mission Other Group Tools:
Occasionally support service delivery for other tools within the group applying Email Builder best practices where relevant.
Contribute to client satisfaction and retention across the entire product portfolio.
Cross-functional Collaboration:
Collaborate with cross-functional teams (Design Customer Success Account Management Academy and Support) to support pre-sales onboarding delivery and issue resolution ensuring a seamless end-to-end client experience.