Marcus by Goldman Sachs, Product Manager, Associate, London

OUR IMPACT
Across Asset Wealth Management Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led wealth management businesses provide financial planning investment management banking and comprehensive advice to a wide range of clients including ultra-high net worth and high net worth individuals as well as family offices foundations and endowments and corporations and their employees. Our direct-to-consumer business provides digital solutions that help customers save and invest. Across Wealth Management our growth is driven by a relentless focus on our people our clients and customers and leading-edge technology data and design.

Marcus by Goldman Sachs
As the online consumer banking business of Goldman Sachs Marcus operates as a digital bank providingonline savings products directly to individual consumers. Marcus combines Goldman Sachs over 150 years of expertise with intuitive digital experiences focusing on value transparency and simplicity for its millions of customers.

YOUR IMPACT
Marcus by Goldman Sachs is looking for a commercialand customerfocussed Product Manager to join ourgrowingteam. The ideal candidatehas good knowledge of retail deposits marketspossess high quality product management skills partnering and collaborating with various teams and providing analysis powering decision-making.

As an importantmember of the team you willbeworking closely with leadershipandyour contributions will be key in successful product management and performance effective stakeholder management is another crucial aspect of the role.

In this role you willbe responsible forpartnering with key teams across the business including Operations Engineering Product Owners Marketing and Legal & Compliance toleadrecommendations andprovide high quality analysisdriving decision fostering cross-functional collaboration will enable you to bridge gaps between teams ensuring alignment with organisationalobjectivesand regulatory requirements.

RESPONSIBILITIES

• Contributing to the design and management of deposit products through their full lifecycle to meet customers needs and deliver a best-in-class experience leveraging digital channels
• Driving savings product initiatives and making recommendations to enhance customer and product proposition
• Leading & supporting delivery of agreed product changes including pricing to manage commercial performance and to ensure good customer outcomes
• Maintain a full understanding of relevant compliance and local market regulatory issues
• Monitor product performance and analyse existing customer behaviour to recommend changes
• Maintain and manage forward looking view to develop and refine the savings product range
• Support development of detailed business cases to support future proposals
• Maintaining and refining roadmap/backlog of savings change items
• Developing and monitoring risk metrics identifying issues and making recommendations to ensure fair treatment of customers
• Support execution of campaign activity to engage retain & increase balances across the customer base
• Partner with marketing teams to deliver agreed tasks to support the marketing acquisition plan
• Partner with Customer Care and Operations teams to deliver agreed tasks to ensure that products are implemented and supported seamlessly and consistently across channels
• Proactively identify and recommend ideas to drive growth for innovation and /or alternative channels

REQUIREMENTS

• At least 3 years of retail banking experience in a savings product role in retail banking either within a large incumbent/direct bank/fintech
• Subject matterexpert in savings products including interest rate / pricing dynamics
• Experience of working in a product team on both technical and commercial aspects of the product
• Good knowledge of banking trends consumer behaviour and relevant local regulations such as BCOBS AML/KYC TCF Conduct risk & Consumer duty
• Proficient use of Microsoft Office Suite to include Word Excel Outlook and PowerPoint.
• Experience of working and delivering in an agile environment
• Bachelors degree ideally in a relevant field (marketing financial services)

BEHAVIOURS

• Self-directed team player ability to drive high performance and work independently or in a team-oriented and fast paced environment
• Proven ability to lead by example with a positive attitude
• Excellent communication presentation and interpersonal skills
• Good analytical problem-solving project management and program management skills
• Ability to balance strategic focus with tactical implementation/execution
• Ability to collaborate with various business partners and stakeholders
• Ability to manage change and work in a fluid & ambiguous environment
• Ability to interact and influence at all levels and across functions
• Ability to develop excellent relationships at all levels within an organization.
• Ability to effectively manage multiple projects at the same time and lead end to end execution of critical business processes such as interest rate changes
• Strong sense of detail and urgency with the ability to motivate others to deliver

ABOUT GOLDMAN SACHS

At Goldman Sachs we commit our people capital and ideas to help our clients shareholders and the communities we serve to grow. Founded in 1869 we are a leading global investment banking securities and investment management firm. Headquartered in New York we maintain offices around the world.

We believe who you are makes you better at what you do. Were committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally from our training and development opportunities and firmwide networks to benefits wellness and personal finance offerings and mindfulness programs. Learn more about our culture benefits and people at committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: The Goldman Sachs Group Inc. 2025. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race colour religion sex national origin age veterans status disability or any other characteristic protected by applicable law.