Project Director

Your work days are brighter here.

Were obsessed with making hard work pay off for our people our customers and the world around us. As a Fortune 500 company and a leading AI platform for managing people money and agents were shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join youll feel it. Not just in the products we build but in how we show up for each other. Our culture is rooted in integrity empathy and shared enthusiasm. Were in this together tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether youre building smarter solutions supporting customers or creating a space where everyone belongs youll do meaningful work with Workmates whove got your return well give you the trust to take risks the tools to grow the skills to develop and the support of a company invested in you for the long haul. So if you want to inspire a brighter work day for everyone including yourself youve found a match in Workday and we hope to be a match for you too.

About the Team

About the Role

We are open to hiring this role at a manager or director level depending on experience.

The Project Director will be an expert with the Workday Deployment Methodology with experience in leading HR transformation and/or Finance Transformation in customer. They will lead mid to large deployments and resolve complex issues in creative and effective ways. They will also support executive level expectations by providing internal suggestions to management based on field experience as to how to potentially enhance the Workday Deployment Methodology.

Ensuring the successful implementation of the Workday product on some of our largest projects is a critical aspect of this opportunity. You will drive the client implementation and will be involved in the development of several key project results (e.g. charter project/staffing plan issue logs etc.) and partnering with the Client project manager to resolve issues that stand in the way of project success. You will also be responsible for leading to the agreed upon budget and delivering the project profitably. As a Project Director you will provide advice direction and mentorship to Workday Deployment Partner Project Directors and Project Managers in the area of Workday deployments.

What youll be doing:

• Part of extended India GTM Leadership team as well as APAC Global Services

• Project lead on one or more Workday product implementations concurrently including oversight and advisor to customers on Partner-led deployments

• Ensure the project is successfully delivered within the budget and time outlined in the SOW

• Participate in India GTM and overall sales cycle when requested to gather requirements formulate delivery approach and develop a proposal/SOW with AE/ RSD and cross functional leadership team in India and across APAC

• Provide guidance and mentoring to Global Services resources working on our implementations in India or select APAC strategic engagements

• Drive collaboration between Customer India GTM teams and Global Services teams including CX to leverage - right offerings and services jointly with India Services Executive and GTM teams as well as our Partner Ecosystem in India/ APAC

• Ensure projects are properly planned and staffed

• Identify all issues that could impact project scope and/or timeframes

• Work with EMs Functional and Technical consultants from Global Shared Services APAC Global Services as well as Global SMEs to provide right level of oversight and compliance with agreed to checkpoints

• Present and represent Workday Services at Executive Steering Committee meetings

• Be a liaison for Global Services when interacting with sales and/or business development along with Service Executive for India

• Find opportunities to position broader CX service offerings

• Assist in the transition of the customer from Sales to Services to broader CX teams including Product Support WSP.

• Drive commercial rigor with Customers - Own Change Order process Revenue forecasting as well as operating within guardrails of our SoW commitments to customers

• Majority of the focus will be on India projects and engagements but will be required to lean in and support some strategic APAC customers

• Focus on India Customer Health and collaborate with extended CX teams to drive adoption with a services lens

About You

Basic Qualifications

• Proven experience of project leading Medium and/or Large Enterprise HR and/or Finance ERP implementations

• 15 years experience implementing Workday SAP Oracle NetSuite Microsoft PeopleSoft Ultimate Lawson or a similar application.

• 10 years in a customer facing services role that includes issue resolution and customer concern management at both the business owner and executive levels

Other Qualifications

• Proven ability to learn and amplify our value proposition for our customers

• Previous Engagement Management/ Project Management in SaaS/ ERP/ service sales experience is a plus. Successful candidates have a balance of functional (business) and technical experience right balance in delivery as well as commercial foresight

• Prior consulting experience either as an internal consultant or with a consulting/software company.

• Willingness to roll up ones sleeves and assist wherever needed.

• Capacity to develop strong interpersonal relationships to inspire positive change cultivate team collaboration and persuading collaborators to support strategic decisions.

• Expertise in risk management strategic planning and operational efficiency.

• Strong situational awareness enabling proactive identification of potential issues and opportunities to advise effective decision-making.

• Demonstrated leadership skills including the ability to identify root causes apply effective communication strategies and implement appropriate resolution techniques to nurture a positive and productive work environment.

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

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