Psychiatry Lead Case Manager

***This position is open through Friday February 27 2026.***

This position is only open to internal employees and tribal members of the Redding Rancheria Tribe.

The listed wage reflects the entry-level rate for this position. Compensation may be adjusted based on experience education and qualifications.

The Redding Rancheria is seeking a Psychiatry Lead Case Manager. The preferred schedule for this position is Monday through Friday 8:00 AM to 5:00 PM.

JOB SUMMARY:

The Psychiatry Lead Case Manager will be responsible for training new case managers and providing daily oversight to the Case Management Team in conjunction with the Behavioral Health Director. Oversight includes but is not limited to guidance related to service delivery and documentation maintaining compliance with regulatory standards appropriately managing caseloads and coordinating work schedules. The Psychiatry Case Manager Lead will work directly with Behavioral Health patients and staff to effectively link patients to social services and treatment options. The Case Manager Lead will help patients navigating the healthcare system by providing case management care coordination outreach support and linkage to care.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

1. Must have a Bachelors degree in psychology or social work.
2. Documented experience working in a mental health related field.
3. 4-years case management experience.
4. Experience in evaluating patient eligibility and Alternate Resources status.
5. Must be proficient in using Microsoft Office Suite programs including Word Excel Publisher and PowerPoint to make spreadsheets graphs manage data and create brochures presentations and documents on computers as needed.
6. Must pass background assessment of moral character and legal status. Must submit to fingerprint identification with law enforcement and be able to work with children.
7. Must demonstrate emotional stability independent judgement and initiative in professional activities and relationships with clients and co-workers.
8. Be in possession of valid and current California Drivers License.
9. Must pass pre-employment drug screening.
10. Indian preference applies.

ESSENTIAL JOB DUTIES:

1. Provide comprehensive end-to-end case management across medical behavioral health educational legal and community systems to ensure clients receive coordinated effective and culturally responsive care.

2. Deliver ongoing client support conducting mental-health assessments and providing crisis intervention to stabilize urgent situations and prevent escalation.

3. Maintains records of treatment funding budget for Native American patients and tribal members. Coordinates treatment planning with the Recovery Department and Tribal Court manages funding authorizations with external treatment facilities.

4. Provides oversight and direction to Case Managers including coordinating and assigning duties to ensure all patient care needs are met and guides staff on how to handle high-risk or complex clinical situations.

5. Works collaboratively with the Behavioral Health Director to monitor daily performance conduct job reviews and ensure completion of patient care and departmental assignments.

6. Gather verify and reconcile clinical documentation and patient records from external facilities to support accurate provider review continuity of care and evidence-based treatment planning.

7. Works with Tribal Court Team to coordinate and schedule psychological evaluations with the psychologist(s) and scores assessments as needed.

8. Facilitate safe and efficient care transitions through proactive communication with clients care designees pharmacies providers and cross-functional teams.

9. Manage and coordinate referrals to internal and external services that improve patient health recovery outcomes and overall wellness.

10. Maintain accurate timely and compliant documentation within the NextGen EHR to support regulatory requirements billing accuracy and high-quality clinical data.

11. Oversee lab results medication issues and referral updates ensuring rapid communication between providers and patients through clinical tasking workflows.

12. Conduct timely follow-up for missed appointments medication requests and ongoing patient concerns to reduce care gaps and improve treatment adherence.

13. Collect detailed patient histories obtain routine vital signs and document findings to support clinical decision-making and diagnostic accuracy.

14. Provide telephone triage addressing patient concerns assessing urgency and directing individuals to the appropriate level of care.

15. Perform DEA-compliant urine drug screenings manage chain-of-custody requirements and prepare specimens for external laboratory processing.

16. Coordinate prepare and submit prior authorization requests for DME and specialty medications ensuring that clinical documentation is accurate complete and aligned with payer criteria.

17. Monitor authorization status and conduct proactive follow-up to prevent treatment delays or insurance denials communicating updates clearly to patients and providers.

18. Assist with authorization appeals compiling clinical justification and evidence-based information to support approval of medically necessary services.

19. Maintain and verify current insurance eligibility for all scheduled patients to reduce financial barriers and ensure accurate coverage.

20. Assist in policy and procedure revisions and updates Behavioral Health job description as needed.

21. Support process-improvement initiatives contribute to workflow optimization and help create departmental reference materials and training resources.

22. Works closely with behavioral health director and supervisor to determine quality and effectiveness of services provided and if necessary develops and implements new processes and procedures.

23. Manages monthly reports to track Behavioral Health department productivity across all RRTHS practices.

24. Participate actively in team meetings special projects audits trainings and support onboarding and mentorship of new team members to strengthen departmental effectiveness.

25. Uphold the highest standards of patient confidentiality infection control and Universal Precautions ensuring regulatory compliance and patient safety.

26. Engage in special projects audits or performance improvement initiatives as requested by leadership.

A completed Redding Rancheria job application must be submitted in order to be considered for employment. You can fill out an application online at please fax ) or email ().

All certifications credentials/licenses education verification /degrees and/or transcripts and Indian verification are required to process your application.

Indian preference applies but we welcome all applicants who wish to apply for this position. Certification of Native American heritage needs to be attached to the job application.

Any offer of employment is conditioned upon the successful completion of a pre-employment drug screen and criminal background screening clearance. All employees are required to submit to a Tuberculosis test (TB) test after they are hired in addition to being tested annually.

Additional Information:

In addition Redding Rancheria offers an excellent benefit package containing Medical Dental Vision Life Insurance and Short/Long Term disability paid holidays vacation and sick leave as well as a generous 401(k) retirement plan.

Redding Rancheria is a federally recognized Tribe with Pit River Wintu and Yana people where pride in Tribal culture history and identity is evident internally and in the larger community. Redding Rancheria is a leader in the constructive development of its people the larger Indian community and the Redding region.

E-Verify Statement

Redding Rancheria participates in the Electronic Employment Verification Program. Visit the E-Verify URL below for more information.

further information please contact Human Resources Dept. at .