Court Caseworker

The City of Milwaukee is proud to employ a diverse workforcededicated to delivering exceptional service to its residents. If you have apassion for being a part of an inclusive team of public servants pleaseconsider the following opportunity.

The Court Caseworker serves as part of a case managementteam that supports defendants participating in the Court Alternative Services(CAS) Program.

Case Management Support

• Process referrals to the CAS program and to services for defendants enrolled in the CAS program.
• Appear in Court (in person or virtually) with assigned defendants.
• Assist with the treatment review process including gathering paperwork and ensuring the proper completion of forms by defendants.
• Conduct regular follow-ups with defendants treatment providers and community service organization (CSO) site supervisors regarding program participants.
• Support the facilitation of defendant referrals to additional services.
• Provide defendant status reports to the Court and/or Court Social Worker.
• Interview defendants referred to the program by either a personal recognizance bond or the in-custody list for program participation.
• Provide written reports on the services provided to the community including defendant participation.
• Support the Court with in-custody verification for program participants.
• Draft written requests for credit consideration to the Municipal Judges for time spent in custody by program participants.

The Court Caseworker must be willing and able to:

• Pass a Federal Bureau of Investigation (FBI) Criminal Justice Information Services Division (CJIS) background investigation and clearance check and maintain clearance throughout employment.
• Lift and move up to 10 pounds on occasion.

1. Associate degree in human services or a closely related field from an accredited college or university OR two years of community outreach or social service experience performing duties closely related to the essential functions of this position.

Equivalent combinations of education and experience may alsobe considered.

NOTICE:Please do not attach your academic transcriptsto your employment application. The hiring department will verify candidateseducation as part of the background screening process before extending any joboffers.

• Experience in a legal or courtroom setting.

Technical

• Ability to understand the judicial system and how it functions.
• Ability to perform general clerical tasks accurately and efficiently including data entry and record-keeping.
• Ability to learn and apply clerical procedures court operations and administrative policies.
• Ability to accurately maintain numerical and alphabetical filing systems.
• Ability to read understand and interpret work-related documents such as court documents processes policies and procedures.
• Proficiency in standard computer applications such as Outlook Microsoft Word PowerPoint Excel and Adobe Acrobat.
• Ability to learn and efficiently utilize Court systems and databases.

Communication and Interpersonal

• Knowledge of customer service best practices and the ability to effectively integrate them into operational processes.
• Ability to provide services in a culturally sensitive manner.
• Verbal communication skills to share information and respond to questions.
• Ability to communicate effectively with a wide variety of audiences including groups.
• Written communication skills to accurately document defendant information such as case notes treatment and care plans and to produce written reports and job-related correspondence.
• Ability to build and maintain effective working relationships with a multi-cultural and multi-disciplinary staff the public and other agencies.
• Ability to work cooperatively and fairly with people whose backgrounds may differ from ones own.

Judgment and Professionalism

• Ability to exhibit exemplary professionalism.
• Ability to perform work with a high degree of accuracy.
• Ability to think critically and analytically.
• Ability to work effectively under pressure and tight time constraints.
• Ability to handle multiple projects with varying and often tight deadlines.
• Integrity and the ability to maintain complete confidentiality.
• Honesty integrity and the ability to use City resources responsibly.
• Ability to exercise judgment discretion and tact in handling confidential matters.

The current salary range (Pay Range 5CN) is$48084-$57952annually and the resident incentive salary range is$50007-$60270 annually.Appointmentabove the minimum is possible based upon level of experience and otherqualifications and is subject to approval.

BENEFITS

The City of Milwaukee provides a comprehensive benefitprogram that includes the following:

• Wisconsin Retirement Systems (WRS) Defined Benefit Pension Plan
• 457 Deferred Compensation Plan
• Health and Dental Insurance
• Paid Parental Leave
• Comprehensive Wellness Program
• Onsite Clinic Services
• Onsite Employee Assistance Program
• Alternative Work Schedules
• Long Term Disability Insurance
• Group Life Insurance
• Tuition Benefits
• Paid Vacation
• 12 Paid Holidays
• Paid Sick Leave and other paid leaves
• Flexible Spending Arrangement
• Commuter Value Pass

For full details of the benefits offered by the City ofMilwaukee please visit Process

Additional Information

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