Senior Scrum Master

About the Job: We are seeking a Senior Scrum Master with a strong QA and Mobile Testing focus to lead the delivery of complex mobile and digital solutions within a scaled Agile environment. This role combines servant leadership program delivery oversight and quality engineering governance to ensure high-quality on-time releases. The ideal candidate will drive Agile excellence while embedding strong QA practices automation strategy and release readiness across cross-functional teams including mobile API DevOps and business stakeholders.

Office Location: Toronto

Employment Type: Permanent

Role Type: New position current requirement

Work Arrangement: Hybrid (2 days in office per week)

Position Responsibilities:

Agile & Scrum Leadership

• Facilitate all Scrum ceremonies (Sprint Planning Daily Standups Reviews/Demos Retrospectives Backlog Refinement) with a strong emphasis on quality deliverables and Definition of Done adherence.
  
• Lead Scrum of Scrums to coordinate QA mobile engineering API teams and DevOps for integrated releases.
  
• Proactively identify and remove impediments impacting mobile testing automation and release readiness.
  
• Coach teams on Agile best practices while embedding a shift-left and quality engineering mindset.
  
• Ensure sprint commitments include adequate test coverage regression strategy and automation scope.
  

QA & Mobile Testing Oversight

• Drive end-to-end quality strategy for mobile applications (iOS and Android) including functional regression integration API performance and UAT testing.
  
• Collaborate with QA engineers to implement automation frameworks (e.g. Appium Selenium REST Assured Postman etc.).
  
• Ensure test automation is integrated into CI/CD pipelines and release gates.
  
• Monitor and report on quality metrics such as defect leakage test coverage automation coverage release readiness and production stability.
  
• Support mobile release cycles including App Store/Play Store submissions and compliance validation.
  
• Facilitate risk identification related to device fragmentation OS versions performance and security testing.
  

Program & Delivery Management

• Develop and maintain project plans release roadmaps and quality milestones.
  
• Manage cross-team dependencies across mobile backend APIs infrastructure security and DevOps.
  
• Monitor velocity sprint predictability defect trends and financial tracking at program level.
  
• Implement risk mitigation strategies for high-impact releases.
  
• Apply SDLC governance DMO best practices and ensure required artifacts are maintained.
  
• Drive release train coordination with a focus on quality gates and production stability.
  

Stakeholder & Cross-Functional Management

• Serve as primary liaison between Business Product Owners QA teams Mobile Developers Architecture Security and Infrastructure.
  
• Align stakeholders on release readiness quality metrics and risk exposure.
  
• Provide transparent reporting on sprint progress QA health financials and release confidence.
  
• Resolve large-scale impediments affecting multiple teams or mobile delivery streams.
  
• Foster a culture of continuous improvement through retrospectives root cause analysis and QA process optimization.
  

Leadership & Coaching

• Mentor QA engineers automation leads and Scrum Masters on Agile quality practices.
  
• Promote engineering excellence including TDD BDD CI/CD automation and DevOps collaboration.
  
• Facilitate effective technical discussions around APIs microservices cloud infrastructure and mobile architecture.
  
• Participate in Agile communities and contribute to evolving quality standards and best practices.
  
• Drive continuous improvement initiatives to enhance release predictability and product quality.
  

Requirements

Required Qualifications:

• Bachelors degree in Computer Science Engineering or related field.
  
• 8 years of experience as a Scrum Master in Agile environments.
  
• Solid knowledge of SDLC test strategies defect lifecycle and release governance.
  
• Experience managing cross-functional Agile teams in complex technical environments.
  
• Proven experience with Agile metrics velocity tracking risk management and stakeholder reporting.
  
• Strong servant leadership facilitation and conflict resolution skills.
  
• Excellent communication and stakeholder engagement abilities.
  
  

Preferred Qualifications:

• Minimum 3 years working in QA-focused or quality engineering-driven teams.
  
• Strong understanding of mobile testing (iOS/Android ecosystems).
  
• Experience in retail POS or customer-facing mobile applications.
  
• Exposure to mobile automation frameworks (Appium Espresso XCUITest).
  
• API testing experience using Postman REST Assured or similar tools.
  
• Familiarity with CI/CD tools (Jenkins GitHub Actions Azure DevOps etc.).
  
• Experience in cloud-native and microservices-based environments.
  
• SAFe CSM PSM PMI-ACP or equivalent Agile certifications.
  
• Experience in large-scale Agile programs or Release Train environments.
  
• Strong understanding of DevOps practices and quality gates within pipeline automation.
  

About Infoya:

Infoya is a global IT solutions provider specializing in transforming complex challenges into streamlined AI-powered outcomes. Through proprietary technology accelerators and full-scale enterprise services Infoya automates workflows enhances operational efficiency and drives digital transformation across industries. With a presence in Canada the US India and Costa Rica we blend technical depth with creative problem-solving to deliver measurable impact. At Infoya youll have the opportunity to work with a diverse and talented team in a dynamic and collaborative environment with hybrid work options and strong support for professional development and growth.

Benefits

Salary Range: $90000 to $98000 CAD/ year

The final compensation offered will depend on local market conditions and geographic location as well as job-related factors such as the candidates knowledge skills qualifications relevant experience and education/training. Compensation may also include additional components such as benefits and/or other incentives where accordance with new employment standards requirements we retain copies of this job posting and applicant information for three (3) years after the posting is removed. We do not use AI technology; all applications are also reviewed by our recruitment team.

Infoya is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of race color religion sex sexual orientation gender identity national origin age disability protected veteran status aboriginal status or any other legally protected factors.