Direct-to-Patient Solutions Lead – PfizerForAll

Overview:

Pfizer is seeking a highly experienced Direct-to-Patient SolutionsLead to lead and develop the direct-to-patient solutions including providing the strategic business direction and requirements forPfizerForAll our comprehensivedirect-to-patient platform as it is expanded and optimized. A key focus for the role will be driving and developing a differentiated and leading direct-to-patient solutions for our new obesity therapeutic area while also continuing to drive access across othermigraineCOVID-19 antivirals and vaccines . The role will be integral to transforming Pfizers patient-first platforms and offerings including PfizerForAll enabling seamless access totelehealthpatient supporthome deliverycash pay optionsprior authorization support and more.

Thee-commerce experience will be a critical engine for driving transactions valued at more than$5 billionin revenue. The lead will need to bring deep expertise fromdigital health companiesande-commerce with a track record of delivering programs thatdrive behavior changeand create frictionless user-friendly experiences for patients.

This position requires collaboration at the highest levels both within Pfizer and with external partners including interactions withC-suite executivesandCEOs. Reporting directly to theHead of the US Primary Care Customer and Channels Lead the role will be a key leader in shaping Pfizer for Alls direct-to-patient experience and ultimately driving growth and success across multiple therapeutic areas.

Key Responsibilities:

• Enable Obesity Portfolio Leadership: Partner with theUS Obesity Leadand the Chief Marketing Office to deliver a comprehensive direct to patient experience forobesity treatments - ensuring that patients have access to the most efficient and supportive care pathway. Develop strategies to scale the obesity portfolio within the PfizerForAll platform to maximize value across the patient experience.

• E-commerce Experience as a Critical Engine: Drive the strategy for thee-commerce platformwithin PfizerForAll and defining the user journey and business and partnership requirements to facilitate patient access engagement and transactions. Ensure the platform supports a high volume of transactions valued at over$5 billionin revenue while delivering a frictionless solution for patients. A key part of this role will be enabling transactions for anincreasing and significant cash-paying patient segment providing accessible payment options and ensuring a streamlined efficient checkout.

• Own the Patient Journey: Develop and drive requirements for a seamless direct to patient journey from initial consultation to ongoing care ensuring integration across key touchpoints across the Primary Care audiences.

• Collaborative Leadership: Work closely with theChief Marketing Office theUS Obesity Lead Platform leads and franchise leaders acrossVaccinesMigraineand Cardiovascular to align the direct-to-patient strategy with broader business and therapeutic goals. Foster collaboration across teams to deliver an integrated seamless patient experience.

• Strategic Partnerships & CEO-Level Engagement: Identify and build strategic partnerships with external companies includingdigital health companiestelehealth providers andtech firms. Engage directly withC-suite executivesandCEOsfrom partner companies to drive PfizerForAlls expansion and enhance patient access solutions. Negotiate and structure strategic partnerships that ensure interoperability and drive value across the patient access journey.

• Enable Innovative Patient Access Solutions: Work with cross-functional access and affordability teams and the Product and Go to Market teams to ensure that thedirect to patient experience both online and offline is designed to deliver innovativepricing modelscash pay optionssubscription services andpatient supportofferings in a seamless and frictionless manner enhancing patient access and experience. Useanalyticsandfeedback loopsto measure impact and continuously optimize the platforms offerings to meet patient needs.

• Cross-Therapeutic Expansion: Serve as the leader providing strategic input intoPfizerForAllProduct and Go to Market roadmaps ensuring that it continues to evolve as a platform capable of supporting the growing needs of the Pfizer portfolio. Work with leaders to provide input into the annual PfizerForAll planning

• Impactful Data-Driven Strategy: Use data insights to continuously optimize the direct to patient experience ensuring that it delivers measurable impact for patients and the business. Leverageautomationdata-driven insights anddesign thinkingto improve patient onboarding refill adherence and care continuity. Drive continuous improvement in patient experience and engagement based on real-time feedback and data.

Qualifications:

• BA/BS with 12 years of work experience OR MBA/MS with 10 years of work experience

• Experience: Extensive experience indigital healthe-commerce orconsumer-facing serviceswith a track record of deliveringlarge-scale programsthat drivebehavior changeand createfrictionless patient solutions. Experience working indigital health companiesis highly knowledge of health data interoperability (EHR FHIR eRx payer APIs). Pharma experience is not required but will be beneficial.

• Leadership: Strong leadership and management experience with a proven ability to scale patient-first solutions. Experience managing large cross-functional teams and aligning strategic vision with patient-centric initiatives.

• Strategic Vision & Execution: Ability to develop and execute a long-term strategy for PfizerForAll ensuring it becomes the leadingdirect-to-patient platformacross therapeutic areas. Strong business acumen and strategic thinking with a focus on innovation and patient access solutions.

• Stakeholder Management: Demonstrated ability to work collaboratively with internal teams includingmarketingsalesR&D andoperations as well as with external partners. Ability to interact and engage withC-suite executivesat Pfizer and partner organizations.

• Customer-Centered Focus: Deep understanding ofconsumer behaviorsandpatient needswith the ability to design implement and scale patient-first solutions. A passion for using digital tools to improve patient access and care.

• Results-Oriented: Strong results orientation with the ability to manage complex programs optimize patient-facing solutions and deliver business impact across multiple therapeutic areas. Experience in driving high-valuee-commerce-driven transactions particularly forcash-paying patient segments.

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS

20% travel
Relocation support available
Work Location Assignment:On Premise

LAST DAY TO APPLY: 03/03/2026

Relocation assistance may be available based on business needs and/or eligibility.