Salesforce Tech Lead

Orlando, FL - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: Salesforce Tech Lead

Location: Orlando FL (Onsite role) Locals are nearby candidates are preferred

Duration: 12 Months

Job Description:

Value Technology is seeking an experienced Salesforce Technical Lead to serve as the primary technical liaison between business stakeholders and development teams. This role requires strong expertise in Salesforce development particularly in Lightning Web Components (LWC) Apex integrations and Service Cloud. The ideal candidate will lead technical delivery oversee production support manage enhancements and ensure high-quality development standards across onshore and offshore teams.

What Youll Do

Customer Advocacy: Act as the technical point of contact for the customer translating business requirements into scalable technical designs.

Technical Delivery: Lead the development of custom solutions using Lightning Web Components (LWC) and manage complex Integrations between Salesforce and external systems.
Sustainment Management: Oversee the daily balance of production support (bug fixes) and minor enhancements. Youll ensure the platform remains stable while continuously evolving.
Service Excellence: Deep dive into Service Cloud and Enhanced Chat configurations to optimize the agent and customer experience.
Process & Reporting: Own the Sustainment Playbook. This includes tracking SLAs managing deployment pipelines and documenting technical debt and process improvements.
Mentorship: Provide technical governance and code reviews for the offshore/onshore development team to ensure high-quality standards.

What Were Looking For

Salesforce Expertise: Strong background in Salesforce development with a focus on LWC Apex and asynchronous processing.
Cloud Specifics: Proven experience implementing and supporting Service Cloud and Enhanced Chat (standard or via Omni-Channel).
Integration Specialist: You know your way around REST/SOAP APIs and middleware; strong experience in troubleshooting failing integrations
Sustainment Mindset: You understand that support is about more than just closing tickets-its about root cause analysis preventing recurring issues and maintaining system health.
Communication Pro: Ability to explain why a technical approach matters to non-technical stakeholders.
Documentation Rigor: You take pride in clear technical documentation architectural diagrams and concise status reporting.

Title: Salesforce Tech Lead Location: Orlando FL (Onsite role) Locals are nearby candidates are preferred Duration: 12 Months Job Description: Value Technology is seeking an experienced Salesforce Technical Lead to serve as the primary technical liaison between business stakeholders and developme...