Service Supervisor New Equipment Preparation (NEP)
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Job Location:
Monthly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Company:
Number of Openings:
1Worker Type:
PermanentPosition Overview:
Location: Kamloops BC MondayFriday (5x2) Full-Time PermanentAre you a hands-on leader who thrives in fast-paced environments and takes pride in delivering top-tier service Join our New Equipment Preparation division where you will be at the center of transforming newly delivered equipment into customer-ready machines. As a Service Supervisor you will spend most of your time on the shop floor driving safety quality and productivity. You will lead a skilled team of technicians ensure every job is done right the first time and play a key role in exceeding customer expectations. If you are passionate about people process and performance this is your opportunity to make a meaningful impact.
Whats in It for You
Competitive earning potential of $00 (salary bonus)
Comprehensive benefits from day one
Matching pension & share purchase plans
Paid vacation that grows with service
We recognize top talentand reward it accordingly.
Job Description:
Lead by example on the shop floor spending most of your time actively supporting technicians monitoring job progress and ensuring adherence to safety and service standards.
Champion a culture of safety by conducting daily safety reviews ensuring compliance with the National Safety Code (NSC) and leading pre-job mid-job and post-job safety meetings.
Manage and mentor a team of technicians and apprentices providing coaching performance feedback and development opportunities to build a high-performing engaged workforce.
Ensure service quality and accuracy verifying that all repairs align with the agreed scope of work and that tooling parts and technical issues are resolved promptly.
Oversee job planning and execution assigning technicians to bays/jobs managing manpower availability and conducting mid-job reviews to ensure timely and efficient completion.
Act as a key communication link between the shop floor and customer-facing teams ensuring that job updates changes and technical findings are clearly communicated.
Support warranty and repair processes identifying warrantable failures managing third-party service requirements and ensuring accurate documentation for claims and credits.
Drive continuous improvement by identifying safety and process opportunities during job reviews and implementing lessons learned into future work planning.
Ensure compliance with standard operating procedures including accurate timecard completion tool maintenance and adherence to contamination control protocols.
Contribute to operational performance goals including safety targets (TRIF near misses) customer satisfaction (NPS) employee engagement and financial KPIs (rework variance productivity).
Qualifications:
Related trade ticket is required (HET Welding Machinist).
Must have related experience in fabrication and machining.
Proven leadership and supervisory experience
Strong understanding of:
Warranty and goodwill processes
Job Hazard Analysis (JHA) and hazard assessment
NSC compliance and safety protocols
Contamination control and undercarriage components
Financial acumen and ability to interpret KPIs
Familiarity with collective agreements and performance management processes
Note:
This position is based out of our Kamloops location.
Permanent full-time role.
Monday Friday 5x2 schedule 7.5 hour days.
Flexible option plan benefits with varying levels of coverage from day one.
Matching pension contributions to help you save for the future.
Matching share purchase program.
Employee Share Purchase Plan and RRSP options.
Paid vacation with an increasing allowance based on years of seniority.
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
Required Experience:
Manager
Key Skills
- Parts Inventory
- Cost Reduction
- Equipment Maintenance
- Maintenance Procedures
- personal protective
- API
- CAD
- SolidWorks
- Process Engineering
- PLC
- Preventive Maintenance
- Process Equipment
- Maintenance Activities
- Technical Support
- Air Compressors
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more
