Manager, Microsoft Copilot and Copilot Agents

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

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Johnson & Johnson is seeking the best talent for a Manager Microsoft Copilot and Copilot Agents to lead the design deployment and scaling of Microsoft Copilot and Copilot Agents across the enterprise. This role will champion innovation drive adoption and ensure the responsible use of AI technologies to enhance productivity organizationwide.

The role can be located in Singapore or Belgium locations. plus other locations listed below.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings we recommend focusing on the specific country(s) that align with your preferred location(s):

• Raritan or New Brunswick NJ - Requisition Number: R-057639
• Singapore or Belgium - Requisition Number: R-059363

Remember whether you apply to one or all of these requisition numbers your applications will be considered as a single submission.

Key Responsibilities:

• Develop and maintain a comprehensive understanding of the Copilot architecture with particular emphasis on data management privacy and security protocols.
• Collaborate proactively with Business Technology teams to effectively communicate the benefits and functionalities of Copilot and Copilot Agents.
• Demonstrate expertise in the architecture of Copilot Agents including integration with Graph API and the Microsoft Power Platform.

• Design develop and execute Proofs of Concept (POCs) to evaluate whether solutions meet business needs and are feasible

• Contribute to the development of governance frameworks for Copilot Agents ensuring adherence to compliance standards and responsible AI practices.
• Engineer prompts and workflows that are tailored to specific business scenarios thereby optimizing Copilot and agent performance and value delivery.
• Provide technical support by troubleshooting issues and maintaining comprehensive documentation to support enterprise-wide deployments.
• Collaborate with cross-functional teams to establish processes for provisioning Power Platform Environments ensuring Copilot Studio DLP Policies are properly implemented.
• Work closely with stakeholders to develop and manage a comprehensive inventory of Copilot Studio Agents related environments DLP Policies and licensing.
• Partner with colleagues to identify and quarantine unauthorized Copilot Studio Agents maintaining a secure and compliant environment.
• Contribute to the implementation of agent lifecycle management processes supporting ongoing effectiveness through teamwork and shared responsibility.
• Foster and grow a Copilot end user community using Viva Engage and other adoption channels

Qualifications / Requirements:

• Education: Bachelors degree or equivalent experience is required; an advanced degree is preferred.
• Professional Experience: A minimum of 10 years of overall professional IT experience including at least 5 years of hands-on work with Microsoft 365 services (e.g. SharePoint Teams) or related cloud technologies.
• Communication Skills: Demonstrated ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
• Technical Proficiency: Strong knowledge of Microsoft Copilot suite Power Platform Graph API Azure Entra ID Purview and related technologies
• Methodological Expertise: Working knowledge of DevOps Agile and ITIL frameworks is preferred.
• Compliance Awareness: Demonstratable experience in compliance standards including GxP PIIT2/T3 HIPAA SOX and related processes such as testing and reporting is preferred.
• Systems Integration: Experience in connecting to business systems and orchestrating multi-step workflows.
• Adoption & Insights: Proven ability to instrument adoption metrics and leverage insights to inform training initiatives or drive product improvements.

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