Director, Data & Insights Rockefeller Center

Rockefeller Center Destination & Experiences brings together everything that makes Rockefeller Center an iconic and essential part of New York City. For more than 90 years Rockefeller Center has been a place where the citys energy creativity and spirit come aliveoffering world-famous attractions like Top of the Rock and The Rink award-winning dining legendary live entertainment seasonal programming and shopping for all ages. Its also home to some of the citys most sought-after event venues from weddings at the Rainbow Room to rooftop gatherings overlooking Fifth Avenue.

As part of the team youll help shape unforgettable experiences at one of the most beloved destinations in the worldwhere locals and visitors come to connect explore and celebrate what makes New York New York.

Position Summary

The Director of Data & Insights acts as the product owner for Rockefeller Centers data and analytics ecosystem accountable for defining the roadmap prioritizing delivery and ensuring analytics products are trusted scalable and decision-ready starting with the portfolio of owned and operated ticketed attractions (Top of the Rock The Rink & Holidays Tours & VIP Experiences).

This role leads the transformation of how Rockefeller Center uses data to drive business performancecombining deep hands-on analytics expertise with the execution of a multi-year strategic insights roadmap. The Director will design and maintain core data models build and validate self-serve dashboards and reporting tools (e.g. Tableau) and serve as the critical link between business needs financial modeling and data infrastructure.

Working closely with Sales Operations Finance Revenue Management and Marketing (which together form a small cohesive leadership team driving the Destination & Experiences businesses) this role ensures KPI integrity enables real-time decision-making reduces reliance on manual reporting and protects the long-term integrity of the new data warehouse as the business scales. This role maintains a dotted-line oversight of data engineers and depending on experience may directly manage business analysts.

This role is designed for a technically strong analytics leader seeking broader business ownership using data and analysis to influence strategy execution and financial outcomes. The Director operates as a core member of the Destination & Experiences leadership team and is expected to shapenot just report onbusiness decisions.

Key Responsibilities

1. Data Modeling Architecture & Integrity (Foundation)

• Own and design core analytical data models and business logic layer (e.g. Databricks) supporting revenue NOI pricing demand sales pipeline ticketing and guest experience.

• Partner with IT/Data Engineering to oversee data warehouse structure pipelines and integrations ensuring new systems do not break downstream reportingbe the primary customer and hold Engineering accountable for reliability but not own the technology infrastructure.

• Establish and enforce business-layer data governance including KPI definitions metric logic reconciliation standards and data quality controls.

• Serve as final owner of data integrity preventing recurring break/fix cycles and reducing manual cleanup.

2. Dashboarding & Performance Reporting (Execution)

• Data: Direct the building and maintenance of trusted self-serve dashboards (e.g. Tableau) for executives and operators. Personally engage with data models pipelines and analytics outputs as needed not just manage requirements. Ensure reporting is accurate automated and timely with clear documentation refresh cadence and alignment with Accounting.

• Insights: Deliver scalable reporting for forecasting pipeline tracking demand pacing pricing and sales & marketing performance. Replace spreadsheet-based and ad hoc reporting with durable analytics products.

3. Data & Analytics Products Roadmap (Strategy)

• Data: Translate strategic and operational questions into data products KPIs and analytical frameworks.

• Insights: Execute the business insights roadmap across Rockefeller Centers non-leasing revenue lines. Prioritize analytics work based on business impact and balance near-term needs with long-term platform stability. Recommend how AI and other new technologies should be applied to evolve reporting and analytics capabilities.

4. Cross-Functional Leadership & Enablement

• Data: Act as the single accountable owner for analytics productsfrom concept through adoptionensuring delivery meets business needs and technical standards. Ensure operational metrics roll cleanly into financial reporting forecasting and performance reviews improving efficiency and accuracy.

• Insights: Serve as the primary insights partner to leadership across each of Rockefeller Centers Destination & Experiences businesses starting with Attractions but moving into Hospitality and Partnerships over time. Drive adoption of insights and tools by embedding analytics into day-to-day decision-making.

5. Team Process & Tooling

• Data: Directly manage and/or maintain dotted-line oversight of data engineers BI developers analysts and contractors ensuring clear technical standards documentation priorities delivery discipline accountability and ongoing maintenance. Recommend evolution of cross-functional team structure/staffing to best support the needs of business.

• Insights: Over time expand the role from technical ownership into broader business leadership including increased responsibility for strategic planning performance management and team development to enhance the analytics function.

About You

• 510 years of experience in data analytics business intelligence and/or strategic finance.

• Strong understanding of data models pipeline architecture and analytics best practices with a track record of preventing data integrity issues.

• Experience directing or reviewing the work of Data Engineers BI Developers and Analysts and demonstrated experience owning analytics products end-to-end.

• Expert fluency in SQL and hands-on experience with data visualization tools (e.g. Tableau Sigma Looker).

• Proven ability to operate at the intersection of business data and technology including close partnership with Sales Revenue Management Marketing Operations and Finance.

• Comfort operating in fast-growing ambiguous environments and building scalable processes.

• Excellent communication and stakeholder management skills.

Preferred Experience

• Top-tier strategy or analytics consulting experience (e.g. BCG X/Gamma McKinsey Analytics/QuantumBlack Bain Vector/AAG) paired with a desire to move from advisory work into direct business ownership.

• Familiarity with ticketing systems (e.g. Ventrata) event management systems (e.g. TripleSeat) POS systems (e.g. Shopify) CRM platforms (e.g. HubSpot) ERP (e.g. D365) and accounting workflows.

• Experience in sales and marketing analytics (e.g. GA4) and applied AI within the attractions hospitality or experiential industry.

What Success Looks Like

• Reliable scalable data foundation: Daily reporting is accurate automated and trusted; data models remain stable as new products and external data sources are added.

• Faster clearer decision-making: Executive and operator dashboards enable leaders to focus on actionnot data reconciliation.

• Reduced cost and rework: Dependency on consultants and contractors declines as the organization shifts from reactive break and fix to confident scalable data operations.

*Onsite presence is required for this position.

The base compensation range for this role is $190000- $250000. This role is also eligible for a discretionary annual bonus as well as access to our comprehensive medical dental and vision insurance life and disability insurance 401(k) plan (with matching contributions) wellness benefits and all other benefits afforded to full-time Tishman Speyer base range reflects a number of factors including but not limited to relevant experience skill sets and/or licensure required of an individual in this particular role. The base range is also specific to members of Tishman Speyers New York team as weve considered factors specific to this geography.

Tishman Speyer is deeply committed to creating and maintaining a diverse workforce which promotes different views and perspectives. We expect our leaders and employees alike to champion diversity and inclusion practices. Tishman Speyer has several employee affinity and interest groups that provide employees opportunities to develop professional relationships across the business and identify opportunities for development and advancement.

We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regards to race color age sexual orientation marital status military or veteran status national origin disability religion or any other characteristics protected by law.

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