Repairs Administrator

Bristol, CT - USA

Yearly Salary: £ 23760 - 25877

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Repairs matter to residents to homes and to trust. We are looking to recruit an experienced Senior Repairs Coordinator who understands that great repairs are delivered through strong collaboration. Working closely with the customer service team and tradespeople you will ensure every repair is handled efficiently effectively and with the resident firmly at the centre from first contact to final completion

If you have repairs and scheduling experience we would love to hear from you!

About the role

Manage the end-to-end repairs process ensuring jobs are raised appointedmonitoredand completed within target timescales

Ensure all work orderscontainaccurateinformationappropriate priorities and correct diagnostics to achieve a first-time fix

Ensure the repairs service meets all social housing consumer standards particularly the Home Standard and Neighbourhood & Community Standard

Support audits inspections and quality checks on completed works

Ensure residents receive clear communicationhigh levelsof service and proactive follow-up throughout the repairs process

About you

Experience working in a housing repairs or property maintenance environmentwould be desirable

Excellent organisational skills with the ability to manage competing priorities

Confident in using housing management/repairs systems and Microsoft Office

Excellent telephone manner and customer service skills

Ability to communicate effectively with residents to diagnose the repairs issue

Enjoy working with a team to deliver service excellence.

Interview dates:16th19thMarch2026

Job benefits

Equivalent to 22 days paid annual leave (excluding bank holidays) increasing to the equivalent of 25 after 5 years service (pro rata)

Comprehensive and flexible induction provided and ongoing support

Medical healthcare cash plan scheme

Free enhanced DBS Check

Blue Light Card discount service offering online and high street discounts

45p mileage allowance (per mile)

Cycle to Work Scheme

Pension Scheme - DeathinService Cover Included

Company Sick Pay Linked to length of service

Optima HealthEmployee Assistance Programme (providesa range of free confidential services) and in-house Mental Health First Aiders available

Benefits

Established in 1941 Brunelcare is an award-winning Bristol based charity providing high-quality housing care and support for older people in the South West.

Today across Bristol South Gloucestershire and Somerset Brunelcare works to support people to remain as independent as possible for as long as possible.

The extensive range of our services means that people can stay with us however their needs may change.

We are also widely recognised for our expertise and excellence in caring for people living with dementia and for supporting their families.

As a charity we do not pay dividends to shareholders and any profit we make is reinvested back into the services we provide.

Free Blue Light Card

Flexible Working

Pension Scheme

About Brunelcare

Brunelcare is an award-winning Bristol-based charity providing high-quality housing care and support for older people in the South West whilst also recognised for our expertise and excellence in caring for people with dementia. We are at the forefront of developing ways for people to stay as independent as possible whilst creating great communities to live work and thrive.

Documents

Required Experience:

Unclear Seniority