Programme Manager Fulfilment Operations (All Genders)
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Job Location:
Monthly Salary:
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
The Ops Development & Expansion team is responsible for the strategic setup and enhancement of future and existing fulfilment centres. The team ensures seamless integration of new centres into the supply chain whilst driving operational improvements to enhance efficiency quality and customer satisfaction.
Your Responsibilities:
- Supporting new fulfilment centre setup coordinate and execute new centre implementations ensuring smooth integration and alignment with business objectives.
- Driving operational improvements implement process enhancements to increase efficiency reduce waste improve quality and optimise productivity across fulfilment operations.
- Monitoring performance and quality track and report on key performance indicators (KPIs) ensuring adherence to quality and efficiency standards during operational changes.
- Leading change management initiatives design and execute change management strategies including team training and best practice reinforcement to ensure smooth adoption of new processes and technologies.
- Managing technology implementations lead or support Factory and Site Acceptance Tests (FAT & SAT) for Material Handling Equipment (MHE) and participate in Warehouse Management System (WMS) evaluation deployment and go-live support.
- Fostering cross-functional collaboration engage with logistics IT customer service and supply chain teams to align fulfilment operations with broader business goals and customer expectations.
- Driving customer-centric operations develop initiatives that enhance customer experience by optimising fulfilment operations for speed accuracy and service excellence.
Qualifications :
- Bachelors or Masters degree in Supply Chain Management Logistics or a related field.
- Minimum of 8 years of experience in third-party logistics either on the provider or customer side (preferably in e-commerce/B2C) or in in-house operations.
- Solid stakeholder management skill
- Lean Management / Six Sigma experience
- Experience from leading multiple complex role related projects
- Excellent communication skills
- Strong analytical skills with experience in data analysis (intermediate SQL advanced Excel) and the ability to maintain both a high-level perspective and attention to detail.
- Self-motivated and results-driven with a proactive work approach.
- Excellent planning and organizational skills along with proficiency in standard MS Office applications.
- High mobility and willingness to travel as required.
- Fluent in English (C1/C2 level) both spoken and written.
Additional Information :
Headquartered in Munich with offices across Madrid Krakow Wroclaw London and Vienna we collaborate because we genuinely love working together - so youll be at the heart of an incredible multinational team. We trust each other to get the job done which means youll benefit from hybrid working spending 60% of your time in the office and 40% at home. Theres an option to work for 20 days abroad in approved countries too.
Add to that development opportunities that help you to shape your own career path excellent training and support wellbeing offers subsidised transport or bike leasing plus 20% discount across all our products and youll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.
At zooplus we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.
#LI-Hybrid
28 vacation days and days off on 24th and 31st of December
Corporate rates at a local gym chain (Body & Soul)
Company mobile phone for work and personal use
zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year. We're on a mission to create joy f ... View more
