Assistant Supervisor, Entertainment | Seasonal | Sesame Place California
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Job Location:
San Diego, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
What you get to do:
This role willlead all aspects of daily operations within one or more of the following Entertainment Operations work groups (stage performance operations costume characters audio video lighting and stagehands). You will:
- Coach mentor direct evaluate and schedule staff
- Lead the interview and orientation process of new ambassadors
- Lead training and development of new and existing ambassadors
- Write evaluations and assist in the development of ambassadors
- Review the annual performance appraisal with ambassadors
- Work with show producer and performance operations to maintain show standards
- Maintain area labor and expense budgets
- Produce and maintain accurate documentation
- Maintain a safe work environment and safety requirements
- Maintain cleanliness of all assigned work areas
- Maintain uphold and respect all ambassador confidentiality and leadership issues
- Ensure excellence in customer service by responding to customer requirements expectations and needs.
- Maintain a positive and flexible attitude
- Model company trainings related to guest interactions and animal areas
- Occasionally may assist other locations and areas throughout the park as needed
- Communicate professionally and effectively with Ambassadors Vendors and our Guests
- Perform other duties as assigned
What it takes to succeed:
- At least 18 years of age
- High school diploma or equivalent required
- At least one year of professional or college-level experience in one of the following areas: theme park stage or live audio film production etc. required
- At least six months previous experience in leadership related role preferred
- One year of theme park related experience preferred
- Possession of a valid state drivers license and ability to obtain a company drivers license
- Ability to meet company driving guidelines
- Proficient knowledge in one or more areas of theater craft (i.e. dance performance arts/gymnastics and stage manager etc.) and/or proficient knowledge in one or more areas of technical theater or live media productions (audio video lighting and stagehand)
- Strong presentation skills including the ability to speak clearly and comfortably in front of large groups and in different environments; including but not limited to training classes
- Able to positively interact with guests and co-workers of all ages different ethnic/cultural backgrounds and/or language and individuals with special needs
- Proficient written and verbal communication skills
- Have working knowledge of computer-based resources such as Microsoft Office
- Working knowledge of park related programs. (i.e. Kronos SAP and Concur) preferred
- Able to complete assigned projects in a timely and professional manner
- Ability to handle multiple tasks and maintain a positive and flexible attitude in an ever-changing and fast-paced work environment
- Proficient organization and planning skills
- Be able to lift push pull and/or carry up to 50 lbs.
- Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights if needed
- Perform the following physical activities: kneeling squatting bend floor-to waist/waist-to-overhead reach overhead simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
- Be able to work indoors and outdoors in varying weather to include extreme heat. Position may be exposed to fumes dust odors and cold/heat temperature extremes
- Perform cleaning duties including use of cleaning chemicals
- Work flexible schedules/hours based on business needs to include opening mid- and closing shifts; nights weekends and holidays
- Be flexible in work locations as placement will depend on business needs and career development opportunities
Compensation:
- 20.00 USD Hourly
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
Manager
Key Skills
- Network Management
- Pest Control
- Developmental Disabilities Experience
- Employee Evaluation
- Hospitality Experience
- Direct Support
- Data Collection
- Materials Handling
- Maintenance
- Experience with Children
- Supervising Experience
- RF Scanner
About Company
From park to planet, SeaWorld theme parks offer up-close animal experiences, roller coasters and, most importantly, a chance for you to make a difference. Plan your trip to one of our theme parks in Orlando, San Diego or San Antonio today!
