SOCC Coordinator
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Job Location:
Sioux Lookout - Canada
Yearly Salary:
$ 58000 - 68000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About SkyCare:
SkyCare is on a mission to provide life-saving and essential air travel services across North America. Were a dedicated team that takes pride in delivering the highest standards of safety comfort and care for every passenger. Our operations include private corporate and medevac flight services reaching as far north as the Arctic Circle and as far south as the Equator.
As a privately-owned and family-operated Canadian air service provider SkyCare operates from bases in Ontario and Manitoba. Were looking for motivated detail-driven professionals who share our passion for excellence and precision in aviation operations.
Find out more at
Why Join Us
- Meaning Full Impact: In the past year alone SkyCare has transported thousands of patients and completed hundreds of organ transfers directly contributing to life-saving outcomes.
- Career Growth: Opportunities for professional development career advancement and training within aviation operations.
- Comprehensive Benefits: Extended health vision and dental care life and long-term disability insurance RRSP matching and an employee and family assistance program.
Location: Sioux Lookout ON
Salary Range: $58000 - $68000 per year (commensurate with experience and education)
Term: Permanent Full-time
Reports To: VP of Charters & Domestic
Job summary:
The SOCC Coordinator plays a critical role within SkyCares System Operations Control Centre (SOCC) supporting the safe efficient and timely coordination of all aircraft movements across SkyCares bases. Working closely with Operations and Charter Coordinators this position acts as central communication hub between flight crews operations management and external partners to ensure seamless day-to-day operations.
The successful candidate will thrive in a fast-paced aviation environment demonstrate strong multitasking and analytical skills and maintain exceptional attention to detail to uphold SkyCares standards of safety service and operational excellence.
Key Responsibilities
- Perform flight following and maintain situational awareness of all aircraft movements in real time.
- Update and manage data within the airline management software ensuring operational accuracy and compliance.
- Modify flight routings dispatch crews and coordinate directly with Ornge ATC and other stakeholders as required.
- Support both short-term and long-term operational planning in collaboration with Flight Followers and the Operations Manager.
- Ensure all relevant and updated information is communicated promptly to Flight Crews Chief Pilots and Base Engineers.
- Enter and verify data from Operational Flight Plans (OFPs) and Journey Logbooks to maintain accurate flight crew time records.
- Track and reconcile operational data ensuring timely and error-free reporting for internal and regulatory requirements.
- Assist in creating and processing flight quotes customs documentation and operational manifests as needed.
- Provide professional responsive support to clients and passengers when assisting with charter or medevac coordination.
- Collaborate across departments to ensure customer expectations and service commitments are consistently met.
- Maintain strong working relationships with internal departments flight crews and external agencies to support overall operational effectiveness.
Qualifications
- High school diploma or equivalent (GED) required; post-secondary education in aviation operations logistics or business administration considered an asset.
- Minimum 2 years experience in operations dispatch or flight coordination within aviation or a related transportation field.
- Experience with Airline Management or Flight Following Software considered a strong asset.
- Must obtain and maintain a satisfactory CPIC (Criminal Record Check).
- Must be legally eligible to work in Canada and willing to relocate to Sioux Lookout ON.
- Ability to travel periodically to other SkyCare bases (Thunder Bay St. Andrews Kitchener).
Knowledge Skills and Abilities
- Sound understanding of Canadian Aviation Regulations (CARs) and flight operational procedures.
- Strong analytical and decision-making skills; able to assess information quickly and make sound operational judgments.
- Excellent communication coordination and interpersonal abilities.
- Proficient in MS Office Suite (Excel Outlook Word) and comfortable with digital systems.
- High attention to detail accuracy and time management under shifting priorities.
- Demonstrated flexibility initiative and teamwork with a commitment to continuous improvement.
- Ability to stay calm and organized under pressure in a real-time operational setting.
Apply online at
We embrace each others unique qualities through our commitment to inclusiveness equity and accessibility. If you require accommodation during the selection process please let us know. We encourage all qualified candidates to apply. We thank all applicants for their interest in SkyCare; however only those candidates who are selected will be contacted.
For more information about our company please visit Experience:
IC
Key Skills
About Company
Providing Air Charter and Air Ambulance services throughout Ontario, Manitoba, Winnipeg, and across North America, SkyCare is committed to becoming the most customer-service oriented company in the business. Spread your wings and fly with us today, we'll take your expectations to new ... View more
