Surgery Scheduler for Derm and Mohs
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an experienced patient-centered Surgery Scheduler to coordinate Mohs and dermatologic surgery from referral through post-op follow-up. This role requires a strong knowledge of Mohs workflow and dermatology pathology terminology to confidently answer patient questions explain next steps and support a smooth surgical experience.
Key Responsibilities
- Schedule Mohs surgery excisions repairs and related dermatologic procedures based on provider availability case urgency and pathology results.
- Review and interpret dermatology pathology reports to support scheduling and patient communication (e.g. BCC/SCC subtypes margins biopsy site special instructions) as directed by the provider.
- Contact patients to explain the surgical plan what to expect on the day of surgery timing pre-op requirements and post-op care basics.
- Answer patient questions regarding diagnosis and process using appropriate non-alarming language; escalate clinical concerns to nursing/provider when needed.
- Coordinate required documentation: pathology reports photos referrals authorizations consents and pre-op instructions.
- Obtain and track prior authorizations referrals and insurance verification for surgical cases as needed.
- Communicate with referring providers and outside facilities to request missing records pathology or documentation.
- Confirm appointments provide reminders and instructions (medications blood thinners per protocol arrival time restrictions driver needs etc.).
- Manage cancellations reschedules and waitlists while keeping the surgical schedule optimized.
- Document all scheduling and patient communications accurately in the EMR.
- Support clinic workflow on surgery days as needed (patient check-in support coordinating repairs photos forms).
- Working knowledge of Mohs surgery workflow scheduling priorities and common patient questions.
- Strong understanding of dermatology pathology terminology (e.g. BCC SCC melanoma dysplastic nevus margins in situ vs invasive) and ability to communicate next steps clearly.
- Excellent phone etiquette and customer service; calm confident communication with anxious patients.
- High attention to detail and strong organizational skills in a fast-paced high-volume environment.
- Proficiency with ModMed/EMA EMR and PMS Klara and other software.
- Ability to handle sensitive information and maintain HIPAA compliance.
- 2 years experience in a dermatology and/or Mohs practice preferred (scheduling referrals or surgery coordination).
- Experience with insurance verification and prior authorizations strongly preferred.
- Bilingual a plus (if applicable).
- Reliable punctual and team-oriented.
- Able to prioritize urgent cases communicate clearly and follow protocols.
- Comfortable working closely with providers nursing staff and pathology documentation.
- Can multi-task and efficiently clear desk/messaging/phone systems and tasks
- Prolonged sitting/standing; frequent computer and phone use.
- Ability to lift/move up to 25 lbs occasionally.
Ideal candidate has dermatology/Mohs scheduling experience and can confidently explain pathology results and procedural next steps to patients.
Required Experience:
Senior IC
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
Lockhart Matter Dermatology offers medical and aesthetic dermatological services to those near Prosper, Texas. Contact us today to learn more. Call us today at (469) 769-3376.
