Client Services Coordinator

RGH-Global Limited

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profile Job Location:

London - UK

profile Monthly Salary: £ 28000 - 30000
Posted on: 2 hours ago
Vacancies: 1 Vacancy

Job Summary

Client Services Coordinator

Workplace Education & Programmes Team
Location: London (Hybrid working 3 days in office)
Salary:
Contract: Full-time

The Role

This is a varied administrative position within a busy client-facing team that delivers workplace learning and education programmes. The team supports multiple internal stakeholders and external partners operating in a fast-paced environment where organisation and attention to detail are essential.

Youll provide day-to-day coordination and operational support helping the team run smoothly and ensuring clients and visitors receive a professional well-organised experience. This role suits someone who enjoys being the go-to person keeping diaries in order managing details and supporting events and client activity.

A work laptop will be provided.

What Youll Be Doing

Youll act as a central point of coordination for the team handling scheduling enquiries and administrative processes.

Key responsibilities include:

  • Coordinating diaries and booking meetings with clients and partners
  • Managing scheduling requests via phone and email
  • Maintaining accurate records and data across internal systems
  • Welcoming visitors and acting as a front-of-house point of contact when required
  • Handling inbound calls and routing messages appropriately
  • Supporting the organisation of internal and external events
  • Coordinating client communications and mailings
  • Raising invoices and supporting basic finance administration
  • Providing general administrative support to ensure the team operates efficiently

What Youll Bring

This role suits someone organised proactive and calm under pressure who enjoys working in a dynamic people-facing environment.

Essential:

  • At least 2 years experience in an administrative coordination or bookings-based role
  • Strong diary management experience using email and calendar tools
  • Confident using office software (email spreadsheets presentations and documents)
  • Excellent organisational skills with strong attention to detail
  • Clear professional written and verbal communication
  • Ability to prioritise competing demands and manage time effectively
  • Comfortable working independently while contributing to shared team goals
  • Friendly professional manner with colleagues and visitors

Whats On Offer

  • salary
  • Hybrid working model (London-based office)
  • Work laptop provided
  • Employee wellbeing and assistance programme
  • Private healthcare cover
  • Pension scheme
  • 21 days annual leave plus incremental increases
  • Monthly early finish initiative
  • Daily breakfast when office-based
  • Regular team lunches and social activities
Client Services Coordinator Workplace Education & Programmes Team Location: London (Hybrid working 3 days in office) Salary: Contract: Full-time The Role This is a varied administrative position within a busy client-facing team that delivers workplace learning and education programmes. The team su...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients