Remote Danish Speaking Junior Customer Support Representative
Job Summary
If you are a native or fluent (C1) Danish speaker
Remote in Portugal
If you are willilng to be a part of the most supportive team
You can apply to this position.
No experience! We are looking for ambitious and motivated people
Language Requirement: Native or C1 level Danish
- Key Responsibilities:
- Respond to customer inquiries via phone email and chat ensuring high-quality support.
- Provide accurate information about products and services addressing customer concerns.
- Resolve customer issues promptly maintaining satisfaction and ensuring positive experiences.
- Update customer records and track feedback to improve service.
- Collaborate with the team to enhance customer service quality and efficiency.
Requirements:
- Fluency in Danish (native or C1 level).
- Strong communication skills both written and verbal.
- Ability to work flexible hours and rotating shifts including weekends.
- Strong organizational skills and ability to manage multiple tasks.
- Previous customer service experience is a plus.
What We Offer:
- Competitive salary package.
- Full remote work flexibility from Coimbra to the Algarve.
- Training and continuous support to ensure success in your role.
- A supportive and dynamic team environment.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking