Sr Software Engineer (4-7 yrs in Python & LangGraph LangChain required)

Gurgaon - India

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

About Gartner IT:

Join a world-class team of skilled IT Operation Support Professionals who build the first line of attack for our associates for any of their IT related Support requests or issues and at the same time act as the first line of defense for tier 3 Technical Teams to give them cover for consequences resulted from new upgrades and technology push in the IT environment. We make a broad organizational impact by delivering cutting-edge technology solutions that power our Associates to achieve our common goal with great efficiency and success. Gartner IT values its culture of nonstop innovation an outcome-driven approach to success and the notion that great ideas can come from anyone on the team.

About this role:

Join our Agentic AI Applications teamto buildthe next generation of Gartners Sales and Service Delivery enablement this role you will architect a sophisticated Agentic AI ecosystem designed to act as a force multiplier for our associates moving beyond simple chatbots to create context-aware digital partners. You will drive the development of a comprehensive intelligent digital assistant capable of connecting the dots between client initiatives value delivery past engagements & interactions and our vast library of expert research. You will engineer solutions that leverageRetrieval-Augmented Generation (RAG)multi-agent orchestrationsecure intent recognition and efficient context handlingensuring our Sales and Service teams have a powerful intelligent interface to navigate critical business data and be more productive and effective in their client interaction preparation and follow up workflows.

Whatyoulldo:

Architect & Build Agentic Systems:Design and implement scalable multi-agent architectures that autonomously retrievesynthesize and act upon complex data setsincluding client intelligence strategic priorities and historical engagement & Interactions logs.

Develop Advanced RAG Pipelines:Engineer robust Retrieval-Augmented Generation (RAG) solutions that aggregate diverse business intelligencespanning strategic client priorities communication history and value metricsto ensure the AIpossessesa holistic real-time understanding of the client relationship.

Orchestrate Complex Workflows:Build the logic that connects the dots across disparate systems enabling the digital assistant to hand off tasks tospecializedsub-agents or external APIs.

Ensure Enterprise-Grade Reliability:Implement rigorous guardrails security controls and intent recognition layers to ensure the AI acts safely and accurately when handling sensitive data.

Scale from Concept to Production:Lead the technical evolution of AI capabilities from experimental POCs to robust high-availability systems ensuring the platform scales effortlessly to support thousands of global users.

OptimizePerformance & Cost:Fine-tune LLM interactions and context window usage to balance latency cost and response quality ensuring a seamless real-time experience for Sales and Service users.

Collaborate & Mentor:Partner closely with Product Managers and Data Scientists to translate high-level business requirements into technical roadmaps while mentoring junior engineers in best practices for AI application development.

Whatyoullneed:

47 years of professional software engineering experience with a strongtrack recordof shipping production-quality code.

Deepproficiencyin Pythonapplication development includingFast APIasynchronousprogrammingand performanceoptimization.

Hands-on experience building AI applications using orchestration frameworks (specificallyLangGraphorLangChain) and implementing Retrieval-Augmented Generation (RAG) using Vector Databases.

Strong experience designing and deploying scalable solutions on AWS(e.g. Lambda ECS/EKS API Gateway DynamoDB) and a strong background in distributed systems APIs microservices container orchestration etc.

Working knowledge of modern frontend frameworks particularly React with the ability to understand how backend APIs drive the user interface and an ability to collaborate effectively with Product & Design.

Experience transitioning complex systems from Proof of Concept (POC) to high-availability production environments serving a large user base.

Strong communicationand collaboration skills to work effectively across time zones and global teams.

Good to have

LLM Tuning & Evaluation:Experience with prompt engineering strategies evaluating LLM performance (using frameworks like RAGAS orTruLens) or fine-tuning open-source models (e.g. Llama).

Infrastructure as Code:Familiarity with Terraformmanaging AWS infrastructure.

DevOps Practices:Experience with CI/CD pipelines (e.g. Jenkins GitHub Actions) andcontainerization(Docker/Kubernetes).

Domain Knowledge:Understanding of CRM ecosystems (like Salesforce) or prior experience building tools for Sales or Customer Service teams.

Who you are

Effective time management skills and ability to meet deadlines.

Excellent communication skills for interacting with both technical and business audiences.

Strong organization multitasking andprioritizationabilities.

Willingness and aptitude to embracenew technologiesand rapidly master new concepts.

Intellectual curiosity and passion for technology with a drive to stay current with emerging trends.

Commitment to delivering high-quality project work on time and within budget.

Dont meet every single requirement We encourage you to apply anyway. You might just be the right candidate for this or other roles.

#LI-PM2

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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Job Requisition ID:107717

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Required Experience:

Senior IC

About Gartner IT:Join a world-class team of skilled IT Operation Support Professionals who build the first line of attack for our associates for any of their IT related Support requests or issues and at the same time act as the first line of defense for tier 3 Technical Teams to give them cover for ...