Software Engineer- AI

Available Location: Bengaluru India

About the Team:

About this Role:

We are seeking a highly experienced LLM Developer to join our this role you will lead the development of our internal AI initiatives starting with taking ownership of the Cloudflare IT support chatbot. You will be responsible for designing and executing new AI use cases that directly improve employee experience and productivity across the organization. You will leverage Cloudflares own ecosystem including AI Gateway to build scalable production-ready AI applications.

Responsibilities:

• Take ownership of the development and maintenance of the internally built Cloudflare IT support chatbot ensuring high availability and continuous improvement of response quality.
• Identify design and build new AI-driven use cases and tools to enhance employee productivity and streamline internal workflows.
• Develop and deploy AI applications at scale ensuring reliability performance and security.
• Integrate and optimize AI applications using Cloudflares AI Gateway to manage and monitor model usage effectively.
• Partner closely with internal teams to understand their pain points and translate them into technical AI solutions.
• Stay up-to-date with the latest advancements in LLMs and Generative AI to continuously innovate our internal toolset.

Requirements:

• 5 years of experience in software development with a strong focus on AI Machine Learning or Agentic applications.
• Proven experience in the development and deployment of AI applications at scale in a production environment with focus on strong authorization and data privacy.
• Familiarity with Cloudflare AI Gateway and experience managing API traffic for LLMs.
• Strong proficiency in TypeScript and experience with relevant AI/ML libraries and frameworks (e.g. PyTorch TensorFlow LangChain).
• Experience with observability and configuration management Infrastructure as Code (Terraform) and CI/CD pipelines (GitLab/GitHub) Grafana OTEL K8s etc.
• Experience and expertise in Agile methodology.
• Excellent interpersonal and communication skills in written and spoken English.
• Prior experience working on enterprise engineering teams or building internal developer tools is a plus.

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.