Customer Service- Import Ocean
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Job Location:
Navi Mumbai - India
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Role: AM- Import Customer Service
Location: Andheri (Marol)
Minimum Qualification: Any Graduate
Desired Qualification: MBA
Age: 25 35 years
Required experience range: 3 7 years
Targeted industry: Logistics/supply chain
Division: NVOCC
Department: Customer Service
Roles & Responsibilities:
Coordination with overseas agents
Coordination with customers
To quote rates to the customers and feedback
To arrange Customs Manifestation process before arrival.
Arrange shipments as per customers requirements at various destinations
Send CAN to the customers well before arrival the shipments
Arrange DSRs to the premium customers on daily basis
Making routing orders in Topaz with selling rates
To check the overseas invoices
To arrange the manifest docs from the forwarders well before
Arranging planning for road movements (Multi city container boxes)
Sending flyers for new services
Updating global rate sheets for corporate accounts
Follow up for payments for outstanding
Desired Candidates Profile: Skills:
Should have good software skills (Ms-Excel)
Should have good communication skills (Email communication) and positive attitude
Should have negotiation skills
Should be able to handle a team effectively
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
