Voice Engineer

The Woodlands, TX - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Only W2 (No C2C No 1099 No EAD)

Job Title: Voice Engineer

Location - The Woodlands TX 77380 - Hybrid (3 Days Onsite/Week)

Our client is looking for a motivated and enthusiastic Voice Engineer to join our internal telecommunications this role you will support the deployment and maintenance of voice communication systems ensuring seamless connectivity and performance. You will be instrumental in troubleshooting issues implementing solutions and assisting in the enhancement of our CISCO voice infrastructure.

Responsibilities

Assist in the implementation and configuration of voice systems including VoIP and PBX solutions
Monitor system performance and troubleshoot connectivity issues to ensure optimal operation
Support end-users with voice-related inquiries and technical assistance
Document technical processes and procedures for voice system management
Participate in the testing and deployment of new voice features and upgrades
Collaborate with cross-functional teams to define voice requirements and integrate voice solutions with existing infrastructure
Travel may be required at times within the US.

Required and Preferred Qualifications

Required:

2 years of experience in voice engineering or telecommunications
Intermediate understanding of VoIP protocols (e.g. SIP RTP) and telephony systems
Familiarity with networking concepts and troubleshooting
Strong analytical and problem-solving skills
Experience of supporting CISCO Unified Communications platform.
A proactive mindset.

Preferred:

Experience with Cisco Collaboration solutions
Knowledge of call center technologies and features
Relevant certifications in voice technologies (e.g. CCNA Voice) are a plus

Technical Skills and Relevant Technologies

Familiarity with VoIP and telephony systems
Basic understanding of network protocols and configurations
Experience with monitoring tools for voice systems

Soft Skills and Cultural Fit

Excellent verbal and written communication skills
Ability to work collaboratively in a team environment
Proactive approach to learning and personal development
Adaptability to changing technologies and processes

Only W2 (No C2C No 1099 No EAD) Job Title: Voice Engineer Location - The Woodlands TX 77380 - Hybrid (3 Days Onsite/Week) Our client is looking for a motivated and enthusiastic Voice Engineer to join our internal telecommunications this role you will support the deployment and maintenance of...