Solutions Coordinator Excel Courier & Logistics
Share
Job Location:
Sterling, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Why This Role Matters
This role matters because the work touches infrastructure that cannot fail. The Solutions Coordinator is the operational bridge between client expectations and field execution. They anticipate problems close communication gaps and maintain standards under environments where reliability is assumed and mistakes are costly this position ensures that execution matches expectation every time.
Job Summary
The Solutions Coordinator ensures the secure compliant and on-time execution of high-value asset movement for specialized clients including data center critical infrastructure environments. This role coordinates drivers and vendors oversees chain-of-custody and SOP adherence conducts site visits and resolves operational issues with independent judgment. Success in this position requires strong accountability risk awareness and the ability to maintain precision in fast-paced high-stakes settings.
What Youll Do
- Ensure our daily operations align with client expectations and SOPs
- Coordinate and schedule teamsincluding backups when needed
- Conduct worksite visits to ensure performance and compliance
- Proactively handle training and materials needed for each account
- Help recruit and onboard new vendors
- Manage documentation and administrative tasks around scope billing and communications
- Work directly with customers and vendors to build relationships based on trust
- Keep operations sharp by identifying and acting on areas for continuous improvement
- This shift is Tuesday - Friday 07:00 - 16:00 and Saturday from 07:00 - 15:00.
What You Bring
- 3 years of experience in operations logistics dispatch or coordination roles
- Proven ability to work in high-pressure time-sensitive environments
- A no excuses mindsetwhen something goes wrong you figure it out and fix it
- Strong organizational and communication skills
- Experience working with vendors or independent contractors a plus
- Tech-savvy enough to navigate operational software and maintain accurate records
Additional Requirements
- Background and drug screening required
- We are an E-Verify employer.
Benefits
- Paid Holidays
- Paid Time Off (PTO)
- Group Health Insurance (including vision)
- Group Dental Insurance
- 401(k) Retirement Plan with company match
- Flexible Spending Accounts (medical & dependent care)
- Life Insurance
Why Excel Courier
Were a team of mission-driven people who care deeply about service and getting it right the first time. We offer:
- A tight-knit team that supports each other
- Opportunities to grow within a fast-moving logistics company
- A clear path to make a real impact every single day
Required Experience:
Manager
Key Skills
- Shipping & Receiving
- Inventory Control
- Data Entry
- AS400
- Transportation Management Systems
- EDI
- Microsoft Outlook
- Warehouse Experience
- Office Experience
- Dispatching
- Microsoft Excel
- Logistics
About Company
Excel Courier offers 24/7 same-day delivery, medical courier solutions, dedicated fleet, and logistics services in the Mid-Atlantic.
