Job Description
Sales Support Administrator
The Role:
As a Sales Support Admin you will play a crucial support role within the Sales team helping to ensure a smooth and efficient deal flow from broker submission to application. You will be responsible for managing incoming applications via our broker network ensuring all submissions are accurately packaged and meet internal requirements.
This role demands a strong understanding of our products internal processes and CRM systems (Salesforce). You will work collaboratively with both internal teams and external brokers to gather necessary documentation assess application eligibility at a high level and provide timely updates on deal progress. Your attention to detail and proactive communication will be vital in maintaining service standards and managing a healthy sales pipeline.
Reporting to:Head of Operations
Responsibilities include (but are not limited to):
- Develop a strong understanding of our products processes and eligibility criteria to support brokers confidently and accurately.
- Package and review funding applications to ensure theyre complete compliant and ready for submission.
- Manage application submissions and deal tracking through Salesforce keeping data accurate and up to date.
- Manage and respond to all incoming business calls in a professional and timely manner.
- Work closely with the Sales team to deliver a responsive high-quality service to brokers.
- Liaise with brokers to collect outstanding documentation provide updates and ensure smooth application progression.
- Coordinate with internal teams (Credit Ops etc.) to track application progress and resolve queries.
- Ad hoc duties as required
Skills and Qualifications:
- Good communication skills
- Excellent attention to detail
- Able to prioritise and organise.
- Ability to work as part of a team.
- Computer literate good keyboard skills and a working knowledge of Microsoft Office including Excel and Word.
- Knowledge of Salesforce advantageous.
Details and benefits:
- Duration: Permanent
- Employment Type: Full Time
- Salary: Market related depending on experience
- Leave: 25 days annual leave
- Location: Office based role Finchley Road NW London. Convenient location with easy access to public transportation (Metropolitan Jubilee Thameslink and Overground)
- Start Date: ASAP
Required Experience:
Unclear Seniority
Job DescriptionSales Support AdministratorThe Role:As a Sales Support Admin you will play a crucial support role within the Sales team helping to ensure a smooth and efficient deal flow from broker submission to application. You will be responsible for managing incoming applications via our broker n...
Job Description
Sales Support Administrator
The Role:
As a Sales Support Admin you will play a crucial support role within the Sales team helping to ensure a smooth and efficient deal flow from broker submission to application. You will be responsible for managing incoming applications via our broker network ensuring all submissions are accurately packaged and meet internal requirements.
This role demands a strong understanding of our products internal processes and CRM systems (Salesforce). You will work collaboratively with both internal teams and external brokers to gather necessary documentation assess application eligibility at a high level and provide timely updates on deal progress. Your attention to detail and proactive communication will be vital in maintaining service standards and managing a healthy sales pipeline.
Reporting to:Head of Operations
Responsibilities include (but are not limited to):
- Develop a strong understanding of our products processes and eligibility criteria to support brokers confidently and accurately.
- Package and review funding applications to ensure theyre complete compliant and ready for submission.
- Manage application submissions and deal tracking through Salesforce keeping data accurate and up to date.
- Manage and respond to all incoming business calls in a professional and timely manner.
- Work closely with the Sales team to deliver a responsive high-quality service to brokers.
- Liaise with brokers to collect outstanding documentation provide updates and ensure smooth application progression.
- Coordinate with internal teams (Credit Ops etc.) to track application progress and resolve queries.
- Ad hoc duties as required
Skills and Qualifications:
- Good communication skills
- Excellent attention to detail
- Able to prioritise and organise.
- Ability to work as part of a team.
- Computer literate good keyboard skills and a working knowledge of Microsoft Office including Excel and Word.
- Knowledge of Salesforce advantageous.
Details and benefits:
- Duration: Permanent
- Employment Type: Full Time
- Salary: Market related depending on experience
- Leave: 25 days annual leave
- Location: Office based role Finchley Road NW London. Convenient location with easy access to public transportation (Metropolitan Jubilee Thameslink and Overground)
- Start Date: ASAP
Required Experience:
Unclear Seniority
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